Heidi Jackson Email & Phone Number

United Kingdom

Bournemouth, United Kingdom

Managing private jets, helicopters, yachts and crew whilst organising flight plans and handling agents for extremely high end clients.

Salisbury, United Kingdom

Assisting with the efficient running of the company by sourcing and generating sales for an online hotel booking agency, business to business meetings securing potential clients and assisting with the general operations of the company. The main duties of this role are:• Sourcing leads through specific internet search criteria and other non-web based media sources.• Investigating viability of the website marketing tools for each of the leads and following up with direct sales… Show more Assisting with the efficient running of the company by sourcing and generating sales for an online hotel booking agency, business to business meetings securing potential clients and assisting with the general operations of the company. The main duties of this role are:• Sourcing leads through specific internet search criteria and other non-web based media sources.• Investigating viability of the website marketing tools for each of the leads and following up with direct sales pitching to these businesses.• Booking travel, diary management, Report compilation, minute taking and Replying to general correspondence.• Attending/organising exhibitions and events.• Delivering exceptional customer service and account management. • Arranging with existing and potential clients sales meetings to either close/secure their business through us or investigate further revenue potentials. • Providing a personal tailor made online and phone based support system for all existing clients. • Ensuring website is updated regularly and functioning correctly, all feedback was responded to and customers for our clients were directed to the correct Areas.• Keeping Internal Information and administration up to date, maintaining communication lines between the sales force and head office. • Managing and maintaining current working relationships/account management with clients.• Supporting and maintaining company marketing. • Training, writing and implementing internal training. Show less

Heathrow Airport, London

Managing the first class cabin during long haul flights to Asia and Australia. Responsibilities were as follows:• Delivering an outstanding first class customer experience and service in all conditions, prioritising customer needs, safety and comfort from the moment they step on board until the time they leave the aircraft• Paying special attention to VIP’s, ‘high end’ frequent flyers and any passengers beneficial to Qantas• Conducting pre-departure inspections in order to check the… Show more Managing the first class cabin during long haul flights to Asia and Australia. Responsibilities were as follows:• Delivering an outstanding first class customer experience and service in all conditions, prioritising customer needs, safety and comfort from the moment they step on board until the time they leave the aircraft• Paying special attention to VIP’s, ‘high end’ frequent flyers and any passengers beneficial to Qantas• Conducting pre-departure inspections in order to check the aircraft is safe, clean and tidy, passenger information is up to date and that all meals, supplies and safety equipment are in sufficient quantities• Dealing with all challenges calmly under pressure including complaints and medical emergencies• Assisting passengers who do not speak English and may have trouble with unfamiliar announcements, instructions and documentation• Ensuring passenger health and safety throughout the flight, demonstrating aircraft safety and emergency procedures / equipment and delivering first aid where required• Using excellent interpersonal skills to attend to passengers' needs including the delivery of an excellent 5* food and beverage service and experience• In-depth product knowledge of on-board and off-board products including Australian wines, food, cities and excursions.• Accurate completion of paperwork including in-flight reports, bar, drink and accounts• Managing the first class cabin during long haul flights to Asia, Australia and Europe. Show less

London, United Kingdom

Salisbury, United Kingdom

Initially employed as a Marketing and Sales Assistant, success within this rapidly expanding international business led to steady promotion through the business as it evolved. Responsibilities were as follows:• Drafted and wrote business winning sales proposals to secure key new accounts • Maintained and developed the company sales pipeline across all international locations• Led new business development activities, working closely with the Global VP of Sales to manage sales from… Show more Initially employed as a Marketing and Sales Assistant, success within this rapidly expanding international business led to steady promotion through the business as it evolved. Responsibilities were as follows:• Drafted and wrote business winning sales proposals to secure key new accounts • Maintained and developed the company sales pipeline across all international locations• Led new business development activities, working closely with the Global VP of Sales to manage sales from initial lead generation through to contract negotiation and closure• Organised and attended international client meetings, delivering confident sales presentations at global locations to demonstrate system features and benefits• Client account management, liaising closely with new and existing high value clients• Developed and maintained targeted international marketing campaigns and materials• Planned and developed new marketing and sales strategies to achieve challenging sales targets• Worked closely with the PR manager to promote the company's image on a global scale• Event management of international exhibitions from concept to delivery including arranging incentives to project managing training seminars, managing budgets and scoping and proposing suitable future events to attend• Acted as an ambassador for the organisation at international exhibitions and business meetings• Developed and delivered IT training programmes for internal staff and external clients and prospects, including development of targeted training literature and practical presentations Show less

Richmond, London

Heathrow Airport

Salisbury, United Kingdom