Heidi Mcdaniel Email & Phone Number

Atlanta Metropolitan Area

Develop department/portfolio goals with manager to lead an effective Collections team to achieve clearly defined, realistic productivity goals.Challenge employees/direct reports to build effective teams and provide team with coaching and feedback.Lead/participate monthly accounts receivable aging and dispute reviews with financial services team and branch personnel.Review orders on credit hold by assessing credit worthiness of customers, including financial ratings, open invoices, in-process payment and backlog, and make independent decisions to release orders or escalate to upper management.Evaluate collectability of unearned cash discounts, finance charges, small dollar invoices, etc. and perform approved write-offs of uncollectible amounts within level of authority.Monitor preliminary lien administration process and create or prepare lien waivers for approval.Research and obtain appropriate credit information/financials to rate credit worthiness of new and existing accounts.Work cross-functionally with Sales, Operations, Finance, Contract Administration and Customer Master Administration teams to gather and review documents to mitigate risk.

Atlanta Metropolitan Area

Responsible for credit portfolio of 15+ million across multiple customers.Support sales department in managing financial orders to control credit exposure.Review historical and current financials of customers to determine credit worthiness to mitigate company risk.Create customer relationships to ensure timely account payment.Review security of projects and monitor preliminary lien to ensure company security.

Atlanta Metropolitan Area

Responsible for credit portfolio of 10+ million across multiple customers.Support sales department in managing financial orders to control credit exposure.Review historical and current financials of customers to determine credit worthiness to mitigate company risk.Create customer relationships to ensure timely account payment.Review security of projects and monitor preliminary lien to ensure company security.

Greater Atlanta Area

- Responsible for all daily operating procedures with sales growth of 15% YOY. - Improved daily operating procedures resulting in a total store contribution $100,000 over target. - Implemented exclusive Evenings Program in the café and drive thru setting with 20% growth YOY. - Create and train all new Evenings Store Managers, District Managers, and Regional Directors in the Atlanta Area. - Drive all daily operating procedures including staffing, scheduling and ongoing coaching while maintaining 40% turnover (Well below company target). - Turned around struggling store locations - ($17,000) unfavorable store sales target to positive $18,000 profit within 7 months. - Maximized use of Inventory Management System to drive down food waste and maximize sales with additional increase of $3+ to average ticket. - Short Term Assignment of Multi-Store Management – Managing 4 stores with sales totaling over $120,000 a week.- In absence of District Manager, make self-available for ongoing coaching and mentorship while reviewing store environment.- Certified Training Store Manager – Train and mentor multiple partners from assistant store manager to store manager roles.

- Provided individualized and group music therapy treatment for children and adults with physical/developmental disabilities- Conducted and implemented individual Music Therapy assessments - Consulted with families, agencies, and other service providers regarding client progress and appropriate methodologies- Made recommendations for treatment plans.