Heidi Motte Email & Phone Number

Heidi is passionate about business analysis, product and project management, technology, and continuous learning, having a strong background and interest in Business and Data Analysis, Product Management, Financial Services, Client Success Management and Retention.As a Business Analyst at GBST, Heidi's role is to identify, evaluate and specify functional or technical requirements for designs or changes, capturing and documenting user stories, behaviour driven development cases and acceptance criteria, writing release notes and user guides.Heidi previously held the position of Onboarding Specialist, Project Manager and Client Success Manager at a FinTech startup, where she was in charge of project manage the clients' onboarding by running in-depth product demos, training and collaborate with the Design and Development teams to make product enhancements.Prior to her transition into Fintech, Heidi worked as a Business Implementation Manager at Praemium, where she developed strong strong stakeholder management skills. Developed extensive experience in an agile environment with a consultative and cooperative approach to work, as well as being dedicated to creating and developing the most trustworthy and professional relationships with clients.In addition to her work, Heidi enjoys spending time with her loved ones, trying a new cafe and doing reformer pilates.

Listed skills include Sales, Customer Service, Marketing, Social Media, and 22 others.