Heidi Smith Email & Phone Number

Fairmont, Minnesota, United States

Winona, MN

Winona ORC is the community leader in providing job opportunities for people with disabilities, helping them realize their potential. Winona ORC provides job related services to people with barriers to employment in Southeast Minnesota.

Des Moines, Iowa Area

• Responsible for the 7 offices of underrepresented Iowans including: Latino Affairs, African Americans, Persons with Disabilities, Deaf Services, Native Americans, Asian Pacific Islanders, and Status of Women
• Serve in the Director's absence
• Oversee the 7 commissions associated with each office
• Manage the projects of each office as well as staff that work in each office
• Responsible for the budget of the CAS Division
• Represent the department at various events such as Iowa Women's Hall of Fame, MLK Day, and youth initiatives such as Iowa Youth Congress and Youth Leadership Forum

Des Moines, Iowa Area

• Oversaw the statewide disabilities program at LSI. Managed a 3-tiered management level with over 450+ staff that provide Daily and Hourly Supported Community Living Services and Respite Services
• Managed an $8 million budget and responsible to find solutions when productivity expectations were not met.
• Due to an IRS ruling in September 2011, helped convert over 300 independent contractors that provided respite into employees.
• Oversaw the development of a new program, First Circle Friends; it was designed for respite for persons with memory loss, including Alzheimer and dementia.

• Managed the Neuro-Resource Facilitation (NRF) services and four NRF staff
• I trained across the state of Iowa on several topics, including Brain Injury 101, Positive Behavioral Supports, and The Helping Exchange: A Foundation for Interaction with Individuals with Brain Injury and their Families
• Market Neuro-Resource Facilitation Services to health care companies including lawyers, insurance companies, and hospitals, etc.
• Support group liaison between the association and the support group leaders
• Act as project manager with staff's projects such at lunch and learns, facilitating Family Conferences around the state, peer to peer mentoring program and ACBIS certification trainings.
• Work with the Governor's appointed Advisory Council on Brain Injury and the Iowa Dept of Public Health's Program Manager staff that oversee the BIA-IA's HRSA federal grant and state contract.

• Coordinated and Managed Hourly Supported Community Living and Respite services for people with disabilities statewide.
• Supervised 3 Regional Coordinators that oversee services in three statewide regions.
• Resided on various committees at Lutheran Services in Iowa that improved the quality of services, including the Evaluation Tool committee and CQI (Continuous Quality Improvement) committee.
• Created and maintained statewide program budgets for Hourly SCL and Respite Services.
• Involved in advocacy at the local and state level, including talking to state representatives at the Capital, on various county Mental Health funds committees and boards, and have been politically active in my party to.
• Helped develop an evaluation tool with other leadership across the agency. This tool is still used at LSI.

Master'S Degree, Business Leadership, 4.00

Master in Business Leadership

Ba, Psychology/Human Services, 3.50

B.A. in Psychology/Human Services

High School Diploma