Heidi Williams Email & Phone Number

Laindon

Basilson

Basildon, England, United Kingdom

Laindon

Basildon, England, United Kingdom

Rayleigh

• Practice Manager of the Rayleigh practice• Managing a large practice of 5 self employed Dentists• Controlling the P&L of the practice• Arranging payroll of employed staff and self employed associates. • I worked with patient’s complaints• Working with the CQC. Having full accountability of CQC inspections • I had to comply with the NHS allowance of UDA’s to keep the NHS contract

Chelmsford, United Kingdom

Temporary work in Broomfield Hospital• Working in the Health Records Departments• Sorting and Organising Patients records• Using the computer system PACS to check patients details. • I also worked with the team to help re locate and organise the new library into the main hospital.

Essex-London

• Successfully managed High St Kensington, Thurrock Lakeside, The Strand, Westfield Shopping Centre. Southend, Chelmsford Stores.• Trouble shot many smaller stores throughout the South of England• Managed up to fifteen staff. • Played a major part in the opening of the new flagship store in Westfield in 2008.• Trainer of managers and staff.• Been developing, arranging and designing training plans for new assistant managers and counsellors. Arranging and organising their travel and accommodation.• Have run the assistant manager training and development course, this has included: Training the assistant managers on a one on one basis.Organising meetings and conference calls, as well as holding management meetings, also arranged and monitored figures/ reports• Running an internal managers training course with the Regional Manager. This involved recruiting members of staff looking to move into management and put them into a intense training course with an interview process. • I have been for the past three years working as deputy Regional Manager of 16 stores of which the duties include: Day to day administrative duties within the region when he is not present. Weekly compiling and collating all regional reports and documents Assisting with PCT (Primary Care Trust/NHS) going to stores and preparing them for upcoming PCT inspections to renew the NHS contracts.

Essex-London

I started as a sales assistant and worked my way into Mangement. I worked closly with head office and the Audit team also