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Hélène Barilley Email & Phone Number

Strategic Customer Success Manager at Medallia at Medallia
Location: London, England, United Kingdom 8 work roles 5 schools
1 work email found @medallia.com 2 phones found area 208 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email h****@medallia.com
Direct phone (208) ***-****
LinkedIn Profile matched
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Current company
Medallia
Role
Strategic Customer Success Manager at Medallia
Location
London, England, United Kingdom
Company size
1834 employees

Who is Hélène Barilley? Overview

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Quick answer

Hélène Barilley is listed as Strategic Customer Success Manager at Medallia at Medallia, a with 1834 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at medallia.com, phone signal with area code 208, and a matched LinkedIn profile for Hélène Barilley.

Hélène Barilley previously worked as Customer Success Manager at Medallia and Program Enablement Manager at Medallia. Hélène Barilley holds Master'S Degree, International Business/Trade/Commerce from Neoma Business School.

Company email context

Email format at Medallia

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{first_initial}{last}@medallia.com
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AeroLeads found 1 current-domain work email signal for Hélène Barilley. Compare company email patterns before reaching out.

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Profile bio

About Hélène Barilley

With ~10 years in customer experience, I have a track record in designing and leading customer experience programmes, digitising and improving customer journeys and working cross-functionally to achieve strategic goals in a broad range of regulated and non-regulated industries: Energy, Financial Services, Telecoms, Recruitment and Consulting.

Listed skills include Business Strategy, International Business, Customer And User Experience, Consulting, and 8 others.

Current workplace

Hélène Barilley's current company

Company context helps verify the profile and gives searchers a useful next step.

Medallia
Medallia
Strategic Customer Success Manager at Medallia
san francisco, california, united states
Website
medallia.com
Employees
1834
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Company profile
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8 roles

Hélène Barilley work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current
Medallia

London, England, United Kingdom

Jun 2023 - Present

Program Enablement Manager

Medallia

London, England, United Kingdom

Sep 2022 - Jun 2023

Head Of Customer Experience And Research

Nurole

London, England, United Kingdom

Leading the company CX agenda: - Voice of the Customer programme (feedback strategy and management, software implementation, key areas of improvements to increase retention and reduce churn) - Delivering improvements across the customer journey- “Customer discovery” through the creation of persona, ongoing interviews / user tests / observations / focus groups- Launching pilots to increase customer engagement

Jul 2020 - Sep 2022

Customer Experience Manager

Smartestenergy

London, United Kingdom

Defining, implementing and leading SmartestEnergy’s B2B Customer Experience Programme: - development of a new governance and CX Board KPI- customer journey design and optimisation- process and operations improvement- set up of a customer feedback programme (VoC platform for real-time feedback, NPS & CSAT surveys)- culture change management through a company-wide customer focus initiative- creation and management of a customer champions community- CRM and Marketing Automation to improve CX

May 2018 - Jun 2020

Senior Consultant, Transformation Project Management

Orange Business Services

Paris Area, France

Part of the Customer Digital Transformation practice at Orange Consulting.CUSTOMER EXPERIENCE:- elaborate a B2B customer experience approach for product development and improvement- rethink customer & user journeys and associated processes- build a CX training programme - manage 2 CX/UX coachesPROJECT & PROGRAMME MANAGEMENT: - PMO of company wide digital programme using a digital transformation matrix- digital project manager to digitalise health insurance registration journeys- marketing product manager to build and launch personal loan productsAGILE CHANGE MANAGEMENT: - organise and facilitate 40+ people change transformation workshops Key sectors: Telecoms, Financial Services

Jan 2016 - Apr 2018

Management Consultant

Sensing Management Consulting

Paris Area, France

Supporting companies in their transformations: - senior leadership teams coaching and team building - digital culture development

Jan 2014 - Jul 2014

Advertising Assistant

Dentsu Aegis Network France

La Défense, Paris

In charge of :- creation of strategic recommendations for special advertising campaigns- negotiation, production follow-up, campaigns set up- media performance estimation, campaign follow-up and final report

Jul 2011 - Dec 2011
Team & coworkers

Colleagues at Medallia

Other employees you can reach at medallia.com. View company contacts for 1834 employees →

NA Nikki Allen Nikki Allen Colleague at MedalliaMadison, Alabama, United States View → KG Katie Green Katie Green Colleague at MedalliaBirmingham, Alabama, United States View → KM Kyle Mcclung Kyle Mcclung Colleague at MedalliaChilton County, Alabama, United States View → LI Lum Intelbest Lum Intelbest Colleague at MedalliaMalaysia View → MC Maria Carmina Bolo Maria Carmina Bolo Colleague at MedalliaTaguig, National Capital Region, Philippines View → RT Ron Trembulak Ron Trembulak Colleague at MedalliaPhoenix, Arizona, United States View → KB Kajal Bhagure Kajal Bhagure Colleague at MedalliaIndia View → JM Jeff Mchugh Jeff Mchugh Colleague at MedalliaCarlsbad, California, United States View → TS Tyler Stevenson Tyler Stevenson Colleague at MedalliaGreater Houston, United States View → EL Edward Lin Edward Lin Colleague at MedalliaSeattle, Washington, United States View →
5 education records

Hélène Barilley education

Master'S Degree, International Business/Trade/Commerce

Neoma Business School

Activities and Societies: Part of Beecom, a communication society, in charge of the internet field. Part of Envol des Nids, children's.

Bachelor'S Degree, Business/Managerial Economics

Trinity College, Dublin

Activities and Societies: Part of the HIST (The college historical society) which organizes debates and conferences. Part of the Food.

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Iut Lieusaint Sénart

University technical diploma in business management

FAQ

Frequently asked questions about Hélène Barilley

Quick answers generated from the profile data available on this page.

What company does Hélène Barilley work for?

Hélène Barilley works for Medallia.

What is Hélène Barilley's role at Medallia?

Hélène Barilley is listed as Strategic Customer Success Manager at Medallia at Medallia.

What is Hélène Barilley's email address?

AeroLeads has found 1 work email signal at @medallia.com for Hélène Barilley at Medallia.

What is Hélène Barilley's phone number?

AeroLeads has found 2 phone signal(s) with area code 208 for Hélène Barilley at Medallia.

Where is Hélène Barilley based?

Hélène Barilley is based in London, England, United Kingdom while working with Medallia.

What companies has Hélène Barilley worked for?

Hélène Barilley has worked for Medallia, Nurole, Smartestenergy, Orange Business Services, and Sensing Management Consulting.

Who are Hélène Barilley's colleagues at Medallia?

Hélène Barilley's colleagues at Medallia include Nikki Allen, Katie Green, Kyle Mcclung, Lum Intelbest, and Maria Carmina Bolo.

How can I contact Hélène Barilley?

You can use AeroLeads to view verified contact signals for Hélène Barilley at Medallia, including work email, phone, and LinkedIn data when available.

What schools did Hélène Barilley attend?

Hélène Barilley holds Master'S Degree, International Business/Trade/Commerce from Neoma Business School.

What skills is Hélène Barilley known for?

Hélène Barilley is listed with skills including Business Strategy, International Business, Customer And User Experience, Consulting, Change Management, Microsoft Excel, Digital Transformation, and Project Management.

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