Hema Chavali Email & Phone Number

Grapevine

Client onboarding - Ensure clients are onboarded smoothly, partner with them during all stages of onboarding (kickoff, training, go-live, post go-live)Provide continuous support - Make sure clients are provided with the support they need including technical support, report configuration, platform knowledge, training, answering ticketsEmpower end-users/clients - In addition to providing support, empower them with platform knowledge so they can self-serveLooker R&D - Research and implement new features that are introduced with new versions of Looker as well as share that knowledge with team & clientsClient communication and relationship - Ensure client communication is timely and transparent. Establish honest, reliable and supportive relationship with clients.Backend technical knowledge - Have good understanding of backend data. Includes ETL, stored procedures, source data, relationship between data objects etc.Multi product knowledge (Loan Origination System & Loan Management System) - Understand other defi products that are integrated with Analytics. Work with product teams to understand business as well technical aspects of the productExecute/deliver leadership vision/goals - Clear understanding/alignment with leadership vision and ensuring those goals are executed in timely manner

Dallas/Fort Worth Area

Designed and developed reliable analytical data sets for Risk team to help perform analytics, reporting and portfolio performance monitoring.Championed in all phases of SDLC from business requirements gathering, design, development, QA and implementation of data solutions.Created high visibility reports that are key for decision making including portfolio performance, profitability metrics, account management, vintage curves.Added value by being a functional and technical liaison between IT and internal units.

Ft.Worth/Addison

Designed, implemented and supported multiple SSIS/ETL processes extracting data from multiple sources to create a unified data mart catered specifically to Risk needs.Generated value-added reports that were helpful in monitoring portfolio performance along with decision making information. In-depth knowledge of business and technical expertise helped create adhoc reports, answer compliance related questions along with producing daily, weekly and monthly reports.Displayed SQL administrative skills by creating and maintaining databases in addition to scheduling and automating SQL, SSIS and SSRS jobs/reports.

Dallas/Fort Worth Area

Responsible for performing analysis, design, development, testing and implementation of data solutions across enterprise systems. Identified appropriate metrics to report on by utilizing in-memory analytics tools like BIO (Business Information Optimization) and generated dashboards for the executive team for actionable recommendations.Collaborated with various departments such as Purchasing, Finance & Accounting, Production, Sales, Marketing and Transportation to gather and analyze requirements for BI solutions.