Experience in working with test automation tools like Selenium.Willingness to work collaboratively in a fast-paced environment.

As a Senior relationship manager, I manage south Indian clients who are facing issues at the time of transaction, often responsible for signing up and managing new clients. Key player in building and maintaining long-term partnerships with high-value clients. And responsible for understanding the needs, goals, and challenges of their accounts, and providing strategic solutions, guidance, and support

Develop and maintain customer-success strategies and best practices, as well as customer-support content, with help from the BSE team. Communicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share learnings.