With over 15 years of experience in IT infrastructure management service, I am a seasoned manager and leader in the field of application performance management (APM), enterprise monitoring tools, log analytics, and digital experience solutions. I have successfully implemented and integrated observability solutions and architectures with event management for various clients and industries.Currently, I am the Manager Business Technology Monitoring COE at Workday, where I enable observability as a standard in operation, proactive monitoring, capacity planning, and digital experience for service owners and application teams. I also provide architecture level input and suggestions to improve monitoring solutions, including requirements analysis, proof-of-concept, implementation, documentation, and training. I am proficient in using and administering various observability platform , such as Dynatrace ,SolarWinds, New Relic , SCOM, Cisco Prime, Splunk, AppDynamics, Azure Monitor, and log analytics. I am passionate about delivering high-quality monitoring solutions that enhance user experience, performance, and reliability.
Listed skills include Active Directory.