Herman D. Email & Phone Number

South Africa

As a Consumer Account Manager at Epson Europe B.V., I effectively manage and nurture key accounts, including prominent e-commerce platforms like Takealot and Amazon. My role involves strategic planning, market expansion, and the development of innovative sales strategies to drive growth and profitability. I lead marketing initiatives to enhance brand visibility and market appeal, ensuring we stay attuned to industry trends and consumer behavior.Building strong, lasting client relationships is a cornerstone of my approach, consistently exceeding expectations and fostering collaboration. I streamline operations and improve efficiency through proactive process enhancements, contributing to overall organizational success. My ability to meet and exceed sales targets is driven by data analysis, allowing me to track performance metrics and make informed decisions.I also identify opportunities for market expansion and new client acquisition, while effectively managing budgets to maximize ROI on marketing and sales initiatives. My efforts ensure optimal allocation of resources and sustained growth for the company.

In my role as Product Manager at ASUS South Africa, I was responsible for developing retail, e-commerce, and channel business for ASUS Open Platform Products. I managed ASUS Gold Partner Accounts, driving the overall business development with key accounts. My focus was on establishing and maintaining long-term business relationships with key accounts and channel partners, ensuring the maximization of our entire product range to grow market share.My responsibilities encompassed the full spectrum of product management, including product life cycle management and market intelligence/research. I was actively involved in sales management, supply chain management, and relationship management, ensuring that operations were streamlined and efficient. By utilizing data-driven insights, I was able to make informed decisions that benefited both the company and our partners. My efforts consistently contributed to the growth and success of ASUS's presence in the South African market.

Taking ownership of channel client relationships, exploring and developing sales into the retail and online market with a focus on growing our in-house brands and customer acquisition• Actively engage existing Channel Partners, SMB, Retail and Online Stores• New customer acquisition focus through active cold calling,• Identifying partners to drive account growth• Client relationships management,

Rivonia

• Customer service and Android support,• Providing training on Android OS and usage to resellers.• Providing training on Android OS to end-users, such as students and lecturers in large groups.• Implementing and maintaining ‘Customer Satisfaction Minded’ Warranty and Repair policies and systems.

• Management of all major clients dealing with mainly Prestigio Android products.• Supplied schools with solutions, support and training during the initial E-learning rollout of Model C Schools.• Maintaining of then, Kalahari now Take A lot online business.• Account management of 100+ resellers,

Rivonia

• Inbound Sales order taking.• Bid Or Buy Order Management.• Managing orders for 4 Online Stores.• Ensuring Customer Satisfaction.• Product Sourcing.• PC and Mac Support, via Telephone and physical repairs and upgrades.• Account Management and sourcing of corporate clients.• Apple resale to resellers.

Midrand

• Value Added Reseller account management• Daily Sales Reporting• Daily Product Reports.• Presenting Long term goals to clients and management in order to grow business.

Randburg

• Maintaining electronic file database.• Marketing of a five star B&B in Knysna.• General desktop support to staff.• Maintaining email accounts on the server.• Managing onsite and remote backups.• General ADHOC office admin.• Sourcing new computers/networking solutions and peripherals.• Assisting in the assessment centre, training and compiling tests for potential recruitment candidates.

Blairgouwrie

• Counter sales.• Staff management (mechanics).• Capturing of pricelists onto Revelations accounting and invoicing system.• ADHOC admin duties.• Q/A checks.• Problem Solving.• Dealing with clients as it is a retail store.

Randpark Ridge

• Data capturing (processing of orders telephonically).• Credit control (ensure payment received for orders).• Purchasing.• Sales administration.• Product management.• Tracking of parcels.• Customer care.• Telesales.• Account management.

N+, It

N3/Nsc, Business