Hermes Jaico García Email and Phone Number
Passionate about marketing, customer experience, event management, communications, tourism, travels, aviation, social responsibility, and yoga. Oriented to balance the needs of the company and its customers, pursuing the best results and objectives for both. Permeable to changes and constantly searching for my personal and professional improvement. Master candidate of the Hochschule Fresenius in Cologne - Germany, and Communicator from the Pontifical Catholic University of Peru. 11 years of experience in the aeronautical and service sector. A former member of the Marketing team of LATAM AIRLINES PERU, with responsibility in the communication strategies of the commercial sector (domestic and international business), as well as the areas of Customer Experience and Corporate Social Responsibility.
Hrs Hospitality & Retail Systems
View- Website:
- hrsinternational.com
- Employees:
- 316
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Regional Marketing Manager EmeaHrs Hospitality & Retail Systems Apr 2024 - PresentDusseldorf, Renania Septentrional-Westfalia, Alemania
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Marketing ManagerScylla Ag Jun 2022 - Feb 2024Düsseldorf -
GastfreundschaftPurs Hotel & Restaurant Jul 2021 - Jun 2022Andernach, Rhineland-Palatinate, GermanyHotel, travel, and sales management.Premium hospitality.2 Michelin star restaurant.
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Onboard CourlerOntime Onboard Courier Gmbh Nov 2019 - Jun 2022Cologne, North Rhine-Westphalia, Germany- Carried out vital courier services for human bone marrow and stem cells to European and international destinations, always attentive, empathetic, and detail-oriented. - A perfect way to use my multicultural and travel management experience to help others and save lives. -
Senior Marketing AnalystLatam Airlines Mar 2015 - Jan 2018Lima, Peru- My mission was to achieve commercial and brand goals of international and domestic flights- Led the communication strategy- Responsible for marketing budget- Managed more than 20 online and offline campaigns each year- Coordinated Influencer Marketing actions- Design & implementation of more than ten events per year- Analyzed & optimized campaigns ́ performance- Responsible for the media strategy- Led the C.S.R. marketing plan- Collaborated with the E-commerce, Customer Experience & CRM departments- Increased revenues and number of passengers - Campaigns obtained cost savings- “Mariella’s Dream Video” rewarded (Ideas Prize) and obtained more than 1.2 million impacts in Social Media -
Image And Travel Experience AnalystLan Airlines Jun 2012 - Mar 2015Lima, Perú - Santiago, Chile- Implemented and supervised the Image Department in Peru- Led image audits to aircraft in Peru, Chile, Ecuador, and the USA to ensure positive interactions in the customer journey- Proposed improvements- Trained and supervised maintenance and suppliers’ teams- Implemented the Image Department in Peru- Peru Quality KPI´s were ranked first place in the holding
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Business Class Flight AttendantLan Airlines Jun 2007 - May 2012Lima Province, Peru- Responsible for Business Class passenger’s security. - Achieved outstanding Customers service evaluation- Developed high levels of customer service, empathy, flexibility, tolerance of change & uncertainty, conflict resolution, and to build positive and successful relationships
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InternshipLa Verdad Newspaper Mar 2006 - Aug 2006Maracaibo, Zulia. Venezuela- Journalist for culture and show business
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InternshipPeru.21 Newspaper 2005 - 2006Lima, Peru- Responsible for digital news and multimedia productions
Hermes Jaico García Education Details
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Tourism And Travel Services Marketing Operations -
Education -
Communications
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Public Relations/Image Management -
Business Administration -
The Atomic GardenDigital Marketing
Frequently Asked Questions about Hermes Jaico García
What company does Hermes Jaico García work for?
Hermes Jaico García works for Hrs Hospitality & Retail Systems
What is Hermes Jaico García's role at the current company?
Hermes Jaico García's current role is Marketing & Event Management Specialist - Tourism, Aviation, Customer Experience & Social Responsibility.
What schools did Hermes Jaico García attend?
Hermes Jaico García attended Hochschule Fresenius University Of Applied Sciences, Pontificia Universidad Católica Del Perú, Pontificia Universidad Católica Del Perú, Universidad Del Zulia, Universidad Esan, The Atomic Garden.
Who are Hermes Jaico García's colleagues?
Hermes Jaico García's colleagues are Vanessa Xu, Giuseppe Nardiello, Sergej Schumacher, Raphael Albrecht, Cha Hup Ping, Nader Mohty, Denis Omerovic.
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