Diana Hernandez Email & Phone Number

United States

San Jose, Ca

• Provide content creation via copy writing and design for all social media platforms (Instagram, Facebook)• Establish new and on-going relationships between patients, doctors and medical staff by creating a referral network for podiatric medical care• Resolve escalated issues from operations and require coordination with other departments• Manage all office communications via email, calls, social media messages• Create advertising material for the office’s new services and promotions• Organize and plan for the company’s attendance to fundraiser events

San Jose, Ca

• Act as a liaison between patients and other healthcare providers• Manage doctors’ schedules, patient appointments and office meetings• Implement finance policies to patient accounts such as patient payments, debt collection, payment plans, insurance claim collection• Process mail• Order office supplies and equipment• Provide backup support to medical staff, management and doctors• Process medical claims to bill insurance companies

San Jose, Ca

• Greet customers, respond to questions, and improve engagement with merchandise• Operate cash register and manage financial transactions• Achieve sales quotas and goals• Provide backup support to management

Bachelor'S Degree, International Business

Activities and Societies: SJSU Financial Management AssociationFrench Language Minor

Bachelor'S Degree, International Management Program