Jason Hernandez Email & Phone Number

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Lake Buena Vista, Florida, United States

I maintained a focus of the Disney Four Key basics and displayed them to be a leader amongst peers while supporting high Guest count attractions with various ride systems in compliance with respective operational guidelines.I was responsible to ensure the safe and efficient operation of the area under my supervision. My daily responsibilities include the assurance of staffing to meet the requirements needed from park attendance fluctuations, the reinforcement of safety procedures for rides in operation by my peers including ride downtimes and gave constructive feedback when needed, and provided Guest recovery when needed. I also collaborated with neighboring lines of business to exceed the Guest experience expectations.

Lake Buena Vista, Florida, United States

I safely and efficiently operated ride systems of various designs while upholding The Walt Disney Company's high standard of Guest service.

Lake Buena Vista, Florida, United States

I trained new employees to The Walt Disney Company to safely perform actions needed for their role at the Jungle Cruise Attraction at Magic Kingdom Park in Walt Disney World Resort. I closely followed operational guidelines and used Guest service basics as guidance to ensure my trainees were able to successfully pass their assessment at the conclusion of their training.