Hope Smith Email & Phone Number

• Manage the full project life cycle of telecommunication business solutions including but not limited to VoIP telephones, computer software, mobile applications, call centers, reporting solutions, and SD-WAN.• Point of contact for clients both internally and externally, assist IT vendors on project related VMWare additions, coordinate with losing/winning carrier services and work alongside fellow engineers in the design and deployment of our product.• Initiated, planned, and executed an in-house enterprise roll out of Asana, with a focus on using the software as a collaborative project management tool for internal and external communication, resource, and stakeholder management

-Makeup Design & Artistry-Bridal-Pageantry-Editorial-Commercial

Louisville, Kentucky Area

I work with an extremely successful sales team who in turn works with Regional OEM Managers for Sales and After Sales.Automobile Dealership Owners, General Managers, General Sales Managers, Fixed Operations Directors, Service Managers, New Car Managers, Used Car Managers, BDC Managers and IT Managers.J&L Marketing is known for Sales Events, Service Clinic Events, Data Management and our enterprise solution, bLinked.CUSTOMER LOYALTY: Provide complete turn-key marketing programs to increase customer retention by re-activating inactive customers. This program has been tested against control lists and provides a higher increase in revenue over all current marketing activities for months.GROWTH: Revitalization of dealerships to increase traffic and revenue, recover inactive customers, attract new customers, increase the number of transactions per customer and grow market share.LEADERSHIP: We can provide a support process for an OEM that achieves dealer participation in J&L’s sales events and service event programs. We can provide an OEM sales initiative that enrolls dealership participation nationwide in a short period of time.OEM BRANDING: Achieve alignment with OEM brand image, accomplish brand goals and meet compliance and CO-OP guidelines.Specialties• Direct Marketing• Campaign Creation and Execution• Data Management• Sales Events• Service Clinic Events• PURLS• Targeted emails• bLinked Automatic Lead Generation• Branding• List analytics/algorithms• Prospect lists• Business Growth ConsultationJ&L Marketing | Automotive Sales Events, Customer Pay Service Clinics, Automotive Equity Data Mining and Lead GenerationEdit

Promoted from Inside Sales to work directly with customers to provide support and information on all IED products and services. Trained 20 company employees off-site and offered support during new operating system implementation. Developed new system to improve upon and track all sales quotes generated and updated in the field. Tracked and performed product analysis on in-house repairs while maintaining open communication with client base. Created forecasting modules for yearly sales projections and retained database for over 75 airports worldwide. Fostered a good working relationship with all Regional and International Sales Managers in order to advance new business and provide flawless plan executions.

Consumer And Industrial

Promoted from Customer Service Representative to provide technical and functional support to both customers and field management personnel. Led in training and comprehension of web site functionality to GE Area Sales Managers. Partnered with the IT department to perform testing of new features, as well as solve issues on the web sites. Designed and maintained digital bulletin boards to improve inter-office communication while providing employees with state-of-the-art visual stimulation. Resolved delivery issues once products exited the warehouse and exceeded customer expectations by locating hard to find items or providing recommendations on alternative options for out of stock merchandise.

Consumer And Industrial

Dillards Louisville, Ky