Mirisa Hicks Email & Phone Number

Charleston, SC, US

United States

• This role combines expertise in cyber security testing and evaluation with agile project management as a Scrum Master, contributing significantly to the successful execution and compliance of IT/OT systems within a.
• Wrote comprehensive test plans and test reports encompassing compliance testing, resiliency testing, and penetration testing results. Develop operations-based testing scenarios and conduct system integration testing.
• Utilize extensive experience to assess and determine the appropriate level of test rigor for various IT/OT systems, collaborating effectively with stakeholders to ensure optimal testing strategies.
• Contribute to the Naval Facilities (NAVFAC) Engineering Command, Expeditionary Warfare Center (EXWC) RMF Team by compiling device compliance data. Update Pre-Hardening Checklist and Level 2 Security Technical.
• Proactively facilitate internal CSTB (Control Systems Testbed) daily stand-up meetings as a Scrum Master. Ensure effective communication, collaboration, and task prioritization within the team.
• Perform Jira System Administration tasks to manage projects, workflow changes, customization, and system maintenance. Update Epics, User Stories, and Tasks as needed, coordinating assignments, and ensuring project.

United States

• In this role, I provided leadership in software quality assurance while also serving as a proactive Scrum Master, facilitating efficient project management processes, and fostering a collaborative environment for.
• Assisted in maintaining Software Requirements Specifications (SRS), ensuring alignment between development and testing phases.
• Collaborated closely with team members to ensure the accuracy and completeness of requirements fulfillment, promoting a culture of quality and continuous improvement.
• Created comprehensive test cases for all identified requirements and bugs throughout each sprint, ensuring thorough coverage of testing scenarios.
• Ensured all User Stories are synchronized within ADO and MADO systems, allowing for seamless integration of test cases within MADO with an Additional ID linking both systems.
• Entered User Stories into Azure DevOps (ADO) to cover customer requirements and assign tasks to team members for sprint iterations, ensuring clear task allocation and progress tracking.

United States

• In this role, I played a crucial part in ensuring the quality and reliability of software applications through meticulous testing practices, comprehensive documentation, and proactive collaboration with stakeholders.
• Captured and documented requirements gathered from conference calls with customers, ensuring clarity and accuracy in understanding project expectations.
• Conducted manual mobile testing, focusing on functionality, usability, and consistency across various mobile devices and platforms.
• Created and loaded test data sets to validate system or unit functionality, supporting accurate and thorough testing processes.
• Design, develop, and implement test suites to achieve complete testing coverage for applications, addressing functional, usability, and consistency aspects.
• Develop comprehensive software documentation, including the Software Test Plan (STP), Software Test Report (STR), and Requirements Traceability Matrix (RTM). Ensure thorough testing of each application against defined.

Charleston, South Carolina Area

• In this role, I played a vital role in ensuring the quality and reliability of software products through meticulous testing practices, automation, and adherence to accessibility and performance standards. This included.
• Conducted testing of functional and technical stories, as well as defects, ensuring adherence to project timelines and quality standards.
• Design and develop functioning automation scripts utilized for testing purposes, enhancing efficiency and accuracy in the testing process prior to Production deployment.
• Execute regression testing using tools like IntelliJ IDEA and conduct web service testing using SoapUI, ensuring the stability and functionality of software components across different environments.
• Performed 508 Compliance testing to ensure accessibility standards are met, along with conducting Performance testing to assess application responsiveness and scalability before release to Production.
• Rigorously tested applications and promptly file defects for any impediments discovered within the software, collaborating with development teams for resolution.

Shaw Air Force Base, SC

• In these roles, I was responsible for managing critical database operations related to military correspondence and awards processing. This included maintaining accurate records, resolving discrepancies, providing.
• Executed procurement duties to maintain the Federal Certificate stockpile, ensuring the availability of resources for operational continuity.
• Managed the storage and retrieval of official correspondence for military service members, including active duty, reserves, and National Guard personnel.
• Provided comprehensive operational training to database technician personnel, enabling them to achieve operational objectives and perform tasks efficiently.
• Updated the United States Air Force Central (USAFCENT) Decoration Processing Unit (UDPU) database with current award and decoration data, maintaining data integrity and completeness.
• Verified and processed inquiries related to the statuses and entitlements of awards, ensuring accuracy, and resolving decoration discrepancies promptly.