Mirisa Hicks Email & Phone Number

Charleston, Sc, Us

United States

This role combines expertise in cyber security testing and evaluation with agile project management as a Scrum Master, contributing significantly to the successful execution and compliance of IT/OT systems within a remote work environment. • Wrote comprehensive test plans and test reports encompassing compliance testing, resiliency testing, and penetration testing results. Develop operations-based testing scenarios and conduct system integration testing.• Utilize extensive experience to assess and determine the appropriate level of test rigor for various IT/OT systems, collaborating effectively with stakeholders to ensure optimal testing strategies.• Contribute to the Naval Facilities (NAVFAC) Engineering Command, Expeditionary Warfare Center (EXWC) RMF Team by compiling device compliance data. Update Pre-Hardening Checklist and Level 2 Security Technical Implementation Guide Checklist in alignment with regulatory standards.• Proactively facilitate internal CSTB (Control Systems Testbed) daily stand-up meetings as a Scrum Master. Ensure effective communication, collaboration, and task prioritization within the team.• Perform Jira System Administration tasks to manage projects, workflow changes, customization, and system maintenance. Update Epics, User Stories, and Tasks as needed, coordinating assignments, and ensuring project tracking accuracy.

United States

In this role, I provided leadership in software quality assurance while also serving as a proactive Scrum Master, facilitating efficient project management processes, and fostering a collaborative environment for successful project execution within a remote work setting.• Assisted in maintaining Software Requirements Specifications (SRS), ensuring alignment between development and testing phases.• Collaborated closely with team members to ensure the accuracy and completeness of requirements fulfillment, promoting a culture of quality and continuous improvement.• Created comprehensive test cases for all identified requirements and bugs throughout each sprint, ensuring thorough coverage of testing scenarios.• Ensured all User Stories are synchronized within ADO and MADO systems, allowing for seamless integration of test cases within MADO with an Additional ID linking both systems.• Entered User Stories into Azure DevOps (ADO) to cover customer requirements and assign tasks to team members for sprint iterations, ensuring clear task allocation and progress tracking.• Facilitate meetings as a Scrum Master, including Stand-Up, Sprint Planning, and Sprint Retrospective sessions, fostering effective communication and collaboration within the team.• Lead software quality assurance efforts for projects including DVEIVR (Defense and Veterans Eye Injury and Vision Registry) as well as previously decommissioned projects like QPP, MHS Dashboard, and DART.• Produced testing documentation demonstrating validation against defined requirements, including the Software Test Plan and Report, as well as the Requirements Traceability Matrix.

United States

In this role, I played a crucial part in ensuring the quality and reliability of software applications through meticulous testing practices, comprehensive documentation, and proactive collaboration with stakeholders, all while working remotely with a focus on delivering excellence in software quality assurance.• Captured and documented requirements gathered from conference calls with customers, ensuring clarity and accuracy in understanding project expectations.• Conducted manual mobile testing, focusing on functionality, usability, and consistency across various mobile devices and platforms.• Created and loaded test data sets to validate system or unit functionality, supporting accurate and thorough testing processes.• Design, develop, and implement test suites to achieve complete testing coverage for applications, addressing functional, usability, and consistency aspects.• Develop comprehensive software documentation, including the Software Test Plan (STP), Software Test Report (STR), and Requirements Traceability Matrix (RTM). Ensure thorough testing of each application against defined requirements.• Executed manual test scripts across multiple test environments, including desktop and web applications, to validate functionality and identify potential issues.• Performed Load and Stress testing to assess application performance under varying load conditions, ensuring robustness and reliability.• Review test cases and conduct thorough ad hoc, exploratory, and smoke testing as needed for each release, ensuring high-quality deliverables.

Charleston, South Carolina Area

In this role, I played a vital role in ensuring the quality and reliability of software products through meticulous testing practices, automation, and adherence to accessibility and performance standards. This included comprehensive test case development, defect management, and regression testing to deliver high-quality software solutions within established timelines.• Conducted testing of functional and technical stories, as well as defects, ensuring adherence to project timelines and quality standards.• Design and develop functioning automation scripts utilized for testing purposes, enhancing efficiency and accuracy in the testing process prior to Production deployment.• Execute regression testing using tools like IntelliJ IDEA and conduct web service testing using SoapUI, ensuring the stability and functionality of software components across different environments.• Performed 508 Compliance testing to ensure accessibility standards are met, along with conducting Performance testing to assess application responsiveness and scalability before release to Production.• Rigorously tested applications and promptly file defects for any impediments discovered within the software, collaborating with development teams for resolution.• Wrote comprehensive test cases and scripts as needed for committed stories throughout sprint cycles, focusing on achieving comprehensive test coverage.

Shaw Air Force Base, Sc

In these roles, I was responsible for managing critical database operations related to military correspondence and awards processing. This included maintaining accurate records, resolving discrepancies, providing training to team members, and ensuring the availability of essential resources to support operational needs.• Executed procurement duties to maintain the Federal Certificate stockpile, ensuring the availability of resources for operational continuity.• Managed the storage and retrieval of official correspondence for military service members, including active duty, reserves, and National Guard personnel.• Provided comprehensive operational training to database technician personnel, enabling them to achieve operational objectives and perform tasks efficiently.• Updated the United States Air Force Central (USAFCENT) Decoration Processing Unit (UDPU) database with current award and decoration data, maintaining data integrity and completeness.• Verified and processed inquiries related to the statuses and entitlements of awards, ensuring accuracy, and resolving decoration discrepancies promptly.