Possessing more than a decade of experience providing information technology and enterprise management solutions across the Department of Defense, Jon Ragan is a leader who knows the way and shows the way. Extremely agile and extensively credentialed, he embraces challenge and consistently exceeds expectations—demonstrating unwavering dedication to critical missions while inspiring others to achieve success. Valuing relationships at all levels, Jon forms strong connections with customers and teams by establishing rapport and building trust. In striving for success, he remains cognizant of and compassionate to individual and collective needs for the way forward. Committed to the teams he leads, Jon leads by example in fostering employee professional development and growth. Jon currently serves as a director at tiag® (The Informatics Applications Group, Inc.)—a novel, progressive technology services company known for delivering transformative business and IT solutions for government and commercial clients. Previously, Jon worked with other technology firms as an IT engineer, product analyst, help desk technician and customer support specialist.