Sheryl H. Email & Phone Number

Exeter, England, United Kingdom

Experienced Development Coach and trainer working within ICT Digital and Telecommunications arena.

Reading, United Kingdom

Delivering external and internal training for end users and Engineers on CUCDM and V4UC software. Creation and updating training material and courses, create E-Learning videos using Camtasia Setting up testing and training environments

Canterbury, United Kingdom

Responsibilities: Design and write training documents on Business World (Milestone 4) purchase to pay, deliver all training to schools across the university campus.

Bristol, United Kingdom

Upgrade HR training courses from Milestone 4 to Milestone 5. Deliver HR/Financial Reporting courses on Unit4 Business World software (previously known as Agresso)

Exeter, United Kingdom

Delivery of on line training to support system & business process change on our main ERP (Union Square) system Provide system training at start of Construction projects to all site teams Manage the overall training programmes & communication to stakeholdersConduct regular training needs analysis to identify areas of improvement Project manage and create.

Global

Provide training using video and web-based virtual classroom environments to customers worldwideDesign and script interactive E-Learning courses for internal and external customer’s incorporating games design to create approach-based learningDeliver ILT (Instructor Led Training) Technical Configuration/ Troubleshooting courses on Ericssons Content.

Deliver Comptia A+ and Comptia Network + trainingDeliver Microsoft Training courses up to MCDST

Identify E- Learning, and ILT requirements both internally and externallyProvide Training Need Analysis and ‘Skill Gap Analysis’ Work closely with sales and account teams to provide training input into bids, and new business ventures. Record sales activities and progress using the companies CRM systemDesign, develop and produce appropriate marketing.

Pre-Post Sales consulting/training on NetIQ's Management Software (VoIP Nortel/Cisco infrastructures) within UK /EMEA. Design of customers architecturesInstallation of Software Delivering training post implementation

Responsibilities and AchievementsThe delivery of over 40 different courses across Carrier/Enterprise/Data/Wireless technologies to engineers in UK and EMEAWorked and lived in Madrid as an ambassador for Nortel UK delivering UMTS (3G), VoIP technical engineering training courses to both Portugal and Spanish telecommunication companies. Part of a team of.

United Kingdom

Assisted HR with the new starter induction programmes achieving 100% satisfaction Deliver training courses across the UK to all lines of business, including MOD, DTI, British Transport, Retail shops. Delivery of Learning & Development programsProject Manage and deliver end user training on companies own in-house systemsProvide training delivery on.