Hillary Lower Email & Phone Number

Vaughan, On, Ca

Toronto, Canada Area

• Preparation of quotes, product comparison and researching new products• Handling Customer requests• Entering and following up on orders• Technical Order Review• Communicate and Initiation/Tracking of all customer requests• Product Returns• Reviewing all quotes and orders for Technical Correctness• Preparation of product quotes, comparison and research• Configuration of Systems and Networks• Proactive follow up on outstanding client orders and recommending alternate products whennecessary• Liaison with Order Coordinators, order desk, warehouse and Quality Assurance technicians• Executes rush orders• Communicate and initiate all customer requests• Facilitate Product returns• Project coordination• Liaise with Vendors/Perform Groups• Keeping up to date with Client standard equipment and processes• Coordinate Loan Agreements and Evaluation products• Distribution, vendor and Manufacturer relations• Ongoing Product training• Confirming server configurations with manufacturer technicians based on client needs• Ensuring orders meet target SLA’s

Toronto, Canada Area

• Process all purchasing and RMAs for corporate and US accounts• Respond to all inquiries in a timely and courteous manner• Coordinate all users, products and services offered for largest banking client’s purchasing catalogue • Creation of products and services offered in catalogue• Liaison with Resource Coordinators to ensure prompt delivery and excellent customer satisfaction• Producing inventory forecast reports and sales reports• Manage purchase order files for US and corporate

• Administrator for company-wide Human Resource Information System• Prepare all data entries for payroll • Manage and oversee the corporate cell phone account• Administrator for the Company Health Care Group Benefits Account• Generate human resource reports on incoming and outgoing employees• Perform general reception duties including answering phones, greeting guests and booking meetings• Provide reports to senior management as requested• Perform additional duties outside of the day to day role, such as preparing of employment offer letters, assisting with creating human resource policies, making copies of various reports and assisting fellow team members and upper management

• Scheduling for over twenty staff members at two locations • Managing inventory and responsible for ordering office supplies• Responsible for two locations and eight automated kiosks• Providing excellent service to all customers in person and over the phone• Enforcing and training staff on proper procedures • Selling Bell Mobility, Bell Residential Services & Virgin Mobile• Assisting customers with Bell Mobility technical and customer service issues• Responsible for overlooking daily sales reports and inventory adjustments• Responsible for cash deposits; receiving and sorting deposit slips• Maintaining staff progress for online and in person training

Bachelor Of Fine Arts - Bfa, Photography

Certificate, Business Administration

School of Continuing Education - certificate in Business Administration

Film Production Certificate, Film/Cinema/Video Studies