Customer Service Representative
Current
Farmingville, New York, United States
Providing customers with real-time care and completing actions such as Western Union Point of Sales, Stop & Shop rewards enrollment and lottery sales. Occasional supervision of the front end store activity, which overlooks all cashiers, customer service associates, and requires communication with each store department, including loss and theft protection. Other responsibilities include:- Counting tills and handling large quantities of money up to $5000- Providing customers and external employers information via phone-calls and in-person assistance- Handling and distribution of employee paychecks- Receiving and recording sensitive information for money transfers and customer reward member profiles- Ensuring the store is ready to close at its designated hours by preparing tills and loans, clearing the store of any outstanding customers, and securing all front end entrances from further use