Resilia (formerly known as Exempt Me Now) is an innovative SaaS company serving the nonprofit sector, from aspiring nonprofit founders to multi-national NGOs. - Drove the completion and deployment of a replacement SaaS platform including customer migration and the sunset of the legacy system. - Key participant in customer discovery process for a product launch, interviewing decision makers at large organizations. - Created the Go-To-Market strategy and led the rebranding to Resilia. - Recruited, onboarded and trained the initial marketing and operations teams. - Implemented consistent processes for customer acquisition and fulfillment. - Leveraging remote SDRs, built a targeted 3,500 prospect list for an enterprise product launch.

Yippiekiyay Systems, Inc. offered a first-to-market, TurboTax™-like online platform to enable nonprofits to form and file in one-sixth of the time and a fraction of the cost. - Drove the organization from insolvency (> $1M investor money spent, > $400K in debt) and < $10K/mo revenue to cash flow positive at $90K/mo revenue in 18 months. - Built the fulfillment process and team that accomplished a 100% IRS approval rate. - Developed and deployed software and processes to assess and forecast financial health and create a 200% improvement in submissions per headcount. - Brought accounts current by negotiating repayment schedules with creditors.(75% remote / 25% onsite)

NOLA Retail was a multi-website, niche retailer successfully competing against thousands of companies including Petsmart and Amazon. Sold the websites 2013 - 2014. - Grew revenue from zero to over $20K/month in under 12 months. - Acquired over 23,000 customers and $2.7M in revenue. - Designed and developed a Python-based purchase-order system that eliminated errors and reduced effort by 98%. - Created an order tracking app that automated the delivery of enhanced tracking data. - Survived the great recession of 2008/2009, recovering lost revenue in < 3 months.

Led the systems consolidation project that significantly reduced data center footprint. Analyzed then removed and/or consolidated overlapping systems functions. Produced an on-demand environment for both development lab and business critical applications. Achievements for the Consolidation Project: • Created Lab On Demand (LOD), and Infrastructure On Demand (IOD) environments. • On-Demand systems provisioned new servers in 20 minutes after ticket allocation. • Solved the problem of developers building non-standard, unpatched, and unsecured systems. • Consolidated processing capacity onto 11 VMWare ESX Servers. • Removed 137 servers from the data center. • Sorted, cataloged, and inventoried/disposed-of surplus equipment. • Significantly reduced capital spending by reusing removed servers for projects.SPECIALTIES: Project Management | Leadership | Server Consoildation | VMWare ESX | EMC | Brocade | Storage Area Network | Windows 2000 Server | Redhat Linux

Responsible for the SaaS infrastructure of UNIX, WINTEL, Storage, and Systems Management solutions, generating $200 million in annual revenue with customer transaction value of over $3 million per minute.Direct a group of approximately 30 (up to 60) full-time staff and consultants who work in architecture, engineering, deployment, and administration. Deploy and managed mission-critical Open Systems electronic commerce solutions. Define the open systems strategy and architecture, including the translation of business direction into systems solutions. Consolidate Open Systems into one department. • Consolidated four diverse groups into a centralized team. • Built management structure. • Improved project delivery and systems availability. • Managed a budget of $12 million, and a staff of up to 60. • 100% success rate at Sunguard disaster recovery tests. • 100% pass rate for security penetration tests.SPECIALTIES: Strategic Planning | Budgeting | Project Management | Leadership | Business Continuity | Sun/Solaris | Windows 2000 Server | Microsoft SQL Server | MySQL | Sybase | PeopleSoft | EMC | Network Appliance | Veritas | NetIQ | Computer Associates | Brocade

Direct a group of people responsible for systems architecture and deployment for the Value Added Network (VAN) business - a near $200 million SaaS revenue stream. • Key member of the "Regulation 271"​ team. • Overcame a significant obstacle to AT&T's $3.9 Billion acquisition of Sterling Commerce. • Initiated and completed the build out of the Toronto data center. • Data center subsequently processed 15% of network traffic. • Implemented programs that improved service availability by 80%.SPECIALTIES: Strategic Planning | Budgeting | Systems Deployment | Project Management | Data Center | Electronic Data Interchange

Responsible for the deployment of customer-facing, hosted E-Marketplace solutions including both procured and those developed in house. • Asked to "rescue" the Commerce One Marketplace project. • Project had CEO visibility, but was over-budget and significantly behind schedule. • Reduced project staff levels to a core group with clearly defined roles. • Eliminated 85% of the consultant costs. • Delivered the final solution ahead of schedule.SPECIALTIES: Project Management | Systems Deployment | Leadership | Staffing | Strategic Planning | Budgeting | Technical Sales Support | Electronic Data Interchange

Implement major electronic commerce systems worldwide, within the framework of a distributor strategy. • On-time deployments in Australia, South Africa and Japan. • Define project scope, timeline, and resource allocation. • Provide overall project management. • Led a team of developers responsible for remediation of customer reported defects.SPECIALTIES: Project Management | Systems Deployment | Leadership | Staffing | Budgeting | Technical Sales Support | Electronic Data Interchange

Lead a team of systems engineers in implementing customer solutions. • “Employee of the Year”, 1998. • Deliver pre and post sales customer presentations. • Oversaw implementation of distributed electronic commerce solutions in 4 countries. • Greece, Netherlands, Mexico, and Brazil - all delivered on-schedule.SPECIALTIES: Project Management | Systems Deployment | Leadership | Budgeting | Technical Sales Support | Electronic Data Interchange

Bridged the gap between development and production. Critical member of the sales team. • Responsible for pre and post sales customer presentations. • Defining and implementing customer solutions. • Implemented large-scale electronic commerce systems in United States, Canada, and India. • All delivered on schedule.SPECIALTIES: Project Management | Systems Deployment | Technical Sales Support | Electronic Data Interchange

Although hired as a software developer for a major new product, I realized that the organization had a surplus of developers, but nobody who could install and integrate the various applications into a functioning whole. I took on this role myself. • Produced integrated solution from various parts. • Built an improvised test-lab in development. • Wrote installation program and documentation. • Produced systems sizing and capacity recommendations for production.SPECIALTIES: Software and Systems Deployment | Production Readiness | Windows NT Server | Installshield | Microsoft Visual Studio | C++ | Electronic Data Interchange

Hired as a consultant software developer, placed st Sterling Commerce working on a rewrite of the electronic commerce (EDI) processing capability. Hired full-time by the client - Sterling Commerce - after 6 months.SPECIALTIES: Windows NT Server | Installshield | Microsoft Visual Studio | C++ | Electronic Data Interchange

Architect and develop solutions for Intelligent Network technology. Develop service creation platform based on CCITT (ITU) Service Independent Building Blocks. Located in Columbus, Ohio from June 1994 – July 1995. • Key member of a six-person team that developed cutting-edge service creation solution. • Service Creation Technology reduced service implementation times from 6 to less than 1 month. • Worked on the Immediate Modification Request (IMR) team for the Service Control Point. SPECIALTIES: C | C++ | Objective C | AT&T Realtime Unix | NextStep | Sun Solaris | Service Independent Building Blocks | Telecommunications

Woodley Electonics was a pioneer in refrigeration monitoring and control systems. • Implemented Woodley driver interface to isolate core system from peripherals. • Created historical data recording and charting systems. • Interfaced refrigerant leak detectors into flagship monitoring system. • Designed, implemented, and installed refrigeration monitoring system at Heathrow Terminal 4.SPECIALTIES: Embedded Systems | C | C++ | Protocol Handling | x86 Assembler

Entry level programmer. Worked on foundry management systems for metals fabrication industry.SPECIALTIES: C | x86 Assembler