Hayden Williams Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Chicago, Il, Us

• Created a design mockup for the Spotify Desktop Application including a design system and components that can be found on my Design Portfolio Website

Zurich, Ch

• Worked with the Director of User Experience to deliver both a working Invision and Figma prototype to a partnered development company for creation and use as the company’s applicant tracking system• Worked under supervision of the Director of User Experience within various sectors of Egon Zehnder and with our partnered development company to deliver special projects and assets to the feature development of the applicant tracking system• Assisted in the creation and maintenance of the prototype’s design system including large and small components, styles, colors, and margins

Naperville, Il, Us

• Assisted an office of Support Analysts with various IT Project Management tasks including asset deployment and management, imaging and configuration of employee devices, and physical inventory management• Worked in various school settings assisting with laptop hardware and software repair as well as troubleshooting and maintenance of general technology within the school (Smartboards, iPads, Projectors, Printers)• Worked with Support Analysts and School Administration to execute IT project management tasks including end of year laptop return, maintenance, and re-imaging for 500+ student laptops, school-wide online testing (IAR, MAP, and NWEA official testing software), and Theater audio/visual setup and troubleshooting for school performances

Bloomington, Indiana, Us

• Assisted students and faculty on campus with software training and IT consulting solutions• Utilized an IT footprints ticket log to create, track, and solve hardware and software issues on campus• Conducted in-person IT appointments including WiFi and Wireless Access Point repair and setup and data-jack repair and maintenance• Contributed to the creation and revision of IT Troubleshooting Documentation regarding the execution of services offered during in-person IT appointments• Was awarded Consultant of the Month during my tenure for outstanding customer service and technology troubleshooting abilities

Downers Grove, Illinois, Us

• Worked with the Project Manager to execute Data Management and Software Deployment tickets• Assisted with Imaging, Data Transfer, Data Recovery, and IT maintenance for company contracts• Travelled to contract locations to fulfill IT equipment deliveries and assist in cabling