Michael Lee Email & Phone Number

Markham, On, Ca

Markham, On, Ca

Markham, Ontario, Canada

Mission and Commitment:• Dedicated to helping individuals and organizations unlock their full potential and achieve their desired goals.• Committed to inspiring growth and fostering transformation in every engagement.Qualifications and Expertise:• Expertise: Extensive experience in Life Coaching, Business Coaching, and Coach Training.• Methodologies: Proficient in facilitating the LEGO® SERIOUS PLAY® Method for interactive problem-solving and creativity.• Visual Thinking: Skilled in utilizing Visual Thinking methodologies (Inspire, Envision, Connect, Capture) by SPARK to enhance communication and strategic planning.• Language of Photos: Experienced in leveraging the Language of Photos to provoke thought, facilitate dialogue, and promote insights and well-being.• Identity and Values: Proficient in identifying and aligning the purpose, identity, values, and beliefs of both individuals and organizations.Services Offered:• Comprehensive coaching, facilitation, and training services tailored to the needs of both individuals and organizations.• Custom-designed programs that focus on holistic personal and professional development, promoting growth in alignment with purpose and values.

Hong Kong Sar

• Solutions Management: Oversaw the corporation’s comprehensive solutions portfolio, ensuring strategic alignment among vendors and internal teams (Sales, Marketing, Engineering) to effectively target specific market segments.• Strategic Planning: Orchestrated go-to-market activities, including solution presentations and training, sales pitch webinars/seminars, promotional programs, and digital marketing initiatives.• Business Development and Customer Relationship Management: Collaborated closely with customers to identify and select solutions tailored to their unique business needs, leveraging new trends and insights to cultivate robust opportunities.

Hong Kong Sar

• Strategic Establishment of Cybersecurity Business Unit.• Achievement: Led the Go-To-Market (GTM) strategy, P&L, resource alignment, and contract negotiation for cybersecurity vendors, resulting in an annual revenue of over US$25M with a 27% Year-Over-Year growth.• Continuity Performance: Consistently surpassed 95% of annual sales targets upon renewal for seven consecutive years.• Channel Management and Development: Utilized channel management expertise to develop and execute the GTM strategy, significantly contributing to the growth of the cybersecurity business and focused VAR /MSP partners, doubling partner engagement with over 100 focused VAR / MSP partners.• Leadership and Collaboration: As a key member of the management team, collaborated with marketing, sales, and technical teams to establish Ingram Micro as a leading Solutions Aggregator in the region, resulting in a 60% increase in gross profit margin.• Business Development: Played a pivotal role in the development and expansion of Cybersecurity Solutions, Consulting, and Services business, supporting the APAC and Hong Kong Cybersecurity business.• Vendor Relations Management: Effectively managed over 20 vendor relations, setting vendor goals, negotiating contract terms, and resolving issues impacting business performance.• Strategic Planning: Developed annual vendor business plans and quarterly tactical plans, ensuring that KPI, revenue, and gross profit objectives were met.• Team Management and Process Optimization: Managed a team of 9, including vendor/product managers, to achieve company targets. This involved aligning processes between product managers and channel sales to ensure accurate forecasting of product needs, minimizing excessive stock, and ensuring appropriate pricing for different customer segments.

Hong Kong Sar

• Achievement: Achieved the highest revenue and highest number of users deals in Hong Kong for Cisco Security.• Portfolio Management: Managed the entire Cisco Security solutions portfolio and directly engaged with end-users in security projects from pre-sales to post-sales.• Vendor Relations Management: Liaised with vendors on product-related issues, negotiated contracts, and maintained relationships.• Strategic Channel Planning: Executed go-to-market strategies with VAR / MSP partners and identified new business opportunities.• Business Development & Marketing: Assisted in implementing proof of concepts, deployed marketing strategies, and conducted seminars and product training.

Hong Kong Sar

• Achievement: Won the Cisco APJC Distributor awards FY14 - Security Distributor of the Year.• Vendor Relations Management: Liaised with vendors on product-related issues, negotiated contracts, and maintained relationships with partners.• Strategic Channel Planning: Executed go-to-market strategies with VAR / MSP partners and identified new business opportunities.• Business Development Drive: Assisted in implementing proof of concepts for partner products and identified key accounts for business growth.• Marketing Initiatives Facilitation: Deployed marketing strategies, created demand generation initiatives, and incentivized sales teams for revenue growth.

Hong Kong Sar

• Sell and promote mobile and data products, services, and solutions to corporate clients, driving business growth and market penetration.• Consistently meet or exceed sales targets through strategic planning, customer engagement, and solution-based selling.• Develop and maintain strong relationships with customers by delivering quality account services and providing customized telecommunication solutions that address their unique needs.

Hong Kong Sar

• Generated new business opportunities for Internet connectivity services, VPN/IPLC, managed security, compliance, and customized solutions tailored to corporate and enterprise customers.• Successfully achieved sales quotas by identifying and developing new customers, maximizing market potential, and expanding the company’s client base.

Hong Kong Sar

• Recruited new channel partners to promote and sell a range of Internet connectivity solutions, including regional and China connectivity services, leased lines, broadband, and systems integration (SI) projects.• Developed and pursued new sales opportunities through channel partners, consistently achieving or exceeding sales targets.• Cultivated and maintained strong relationships with customers and channel partners, ensuring sustained revenue growth and customer satisfaction.

Hong Kong Sar

• Delivered exceptional sales and customer service to walk-in customers in a retail store setting, ensuring a positive customer experience.• Addressed customer inquiries on products, services, and pricing, effectively communicating features and benefits to drive sales.• Consistently met or exceeded sales targets through a consultative approach, understanding customer needs, and providing tailored solutions.

Hong Kong Sar

• Reported to the Assistant Operations Managers, playing a key role in maintaining service consistency across Hong Kong and Macau.• Led a team of service stars and district service stars, ensuring adherence to company standards and delivering an exceptional customer experience.• Acted as a model of the company’s guiding principles, driving a culture of service excellence and operational efficiency.