Philip Hoang Email & Phone Number

• Architect and maintain web applications by developing both front-end and back-end components that automate tasks and workflows, including database management and server-side processing. Utilize APIs and custom scripts.
• Integrate and enhance API functionality within the application, building automations that consolidate interfaces across multiple products for a cohesive user experience.
• Orchestrate data flows and automation across systems by connecting multiple APIs to enable streamlined data sharing, automation, and communication between platforms. Manage API requests, handle data transformations.
• Develop internal tools and knowledge resources to expedite issue resolution and improve client satisfaction. Create and update internal documentation, process articles, and respond to customer queries using ticketing.

• Orchestrated robust and efficient data communication by expertly leveraging ODBC and JDBC connections, in conjunction with software SSL certificates.
• Spearheaded the resolution of escalated development issues, meticulously adhering to project timelines and stringent quality standards.
• Demonstrated an unparalleled mastery of SQL, ensuring impeccable data integrity through the identification and rectification of inconsistent data within the database.
• Pioneered the development of groundbreaking applications that seamlessly bridged testing gaps between third-party support technicians and API Developers.
• Delivered exceptional support for the API of cloud-based dental Practice Management Software.Notable Achievements:
• Pioneered the development of an API Onboarding Automation system, employing Python, Flask, MSAL, and Azure AD Authentication, resulting in a remarkable reduction in onboarding time from over an hour to instant.

Greenville, South Carolina Area

• Provided invaluable assistance to third-party development partners in establishing secure and efficient database connections to dental offices using specialized software.
• Expertly troubleshooted complex database connection issues for third-party development partners, ensuring seamless operations.
• Assisted third-party development partners in querying data from the database and effectively rectifying data-related errors in queries.

Greenville, South Carolina Area

• Proficiently addressed and resolved software issues for customers, consistently exceeding their expectations.
• Spearheaded the development of a pioneering utility to streamline troubleshooting processes, contributing significantly to increased revenue.
• Demonstrated expertise in configuring Windows environments for optimal software performance.
• Effectively managed multiple support calls, meticulous note-taking, projects, testing solutions, and utility development concurrently.

Greater Atlanta Area

• Artfully constructed web content for clients, showcasing precision and creativity.
• Delivered exceptional user support, fostering a comprehensive understanding of processes.
• Conducted rigorous testing of applications, adeptly identifying issues and delivering prompt resolutions to concerns.

Greater Atlanta Area

• Meticulously maintained the company's database and ensured fail-safe backup systems.
• Conducted a comprehensive analysis of network topology, leading to the design and implementation of a highly efficient network infrastructure.
• Successfully revitalized catalogs using Canon 70D and Adobe Photoshop, resulting in a substantial increase in sales.
• Established a customized computer system tailored to meet the specific needs of the business.