Hoat Nguyen Email & Phone Number

Bethesda

ManTech International Corporation (InfoZen, LLC.) Nov 2016 - Bethesda MDTransition and Enterprise Project/PgM Manager, managed $$$Mil Program/Contract’s Transition with over 150+ new staffs and 120+ transitioned employees. Provided, established transition services, governance, processes, communications, on-boarding, team integration, knowledge transfer, training and cultural changes to new and transferred staffs. Managed and mentored transition staffs, daily operations, facility other logistic. Established and supported various PMO functions including reporting and deliverables management. Provided leadership and program management to Cloud & infrastructure, DC Operations, and Field Server Support/Services, and PWS/TOs management to FED.

Washington D.C.

Centennial Technologies, May- 2015 - Oct 2016- Washington, D.CProcess Re-engineering Consultant, provided expertise and support as a CCMI appraiser, subject matter expert, led and performed transformation efforts for a Federal Agency focusing on business process re-engineering and change management. Captured/gathered requirements and supported the re-engineering efforts of financial management process transformation (“As Is” to “To Be”). Managed all aspects of project planning, implementation, and reporting. Provided services included: leading analysis, and research across the Industry and FED Agencies; active communication between business users and key stakeholders through: process, maps, gaps, KPIs and bench-marking; utilization of best practices; managing resources; staffing models, and the development of recommendations for future processes/progression states, inclusion of internal controls (IC), technology and audits. Ensured a high-quality output and efficiency of operations throughout the project life cycles, applied PMBOK techniques for project/program management, ITIL and Lean Six Sigma Techniques for the process improvement initiatives.

Ashburn, Virginia

Federal Strategic Account Program ManagerManaged and Implemented effective account management program. Served as the company’s contract program interface with the customer, and client advocate. Provided leadership in directing, coordinating, and supervising the efforts of technical staff and support teams for contract related projects, maintaining and enhancing a large, multi-site technical infrastructure for $60 mil plus FED contract. Technical projects span multiple technical disciplines including private enterprise cloud, data center consolidations and colocation, network engineering, UNIX, Windows server engineering, IT security, configuration management, and software testing. Business and PMO postures include P&L, managing third party contract and supporting proposal, sales, solution engineering, inputs and coordinating inter-company’s contract strategic technology and financial planning.• Provided successfully overall account leadership to the service delivery team to develop program, project, product, and business strategies, implementing solutions, and meeting all contract deliverables• Achieved100% Service Level Agreement (SLA)• Grew the contract by 16% within 6 months of assignment and almost doubling within 24 months. • Recognized for excellent customer service, professionalism, thoroughness, and commitment to quality and teamwork. • Recognized for successfully leading Terremark Federal Group (TFG) End-to-End Process Initiative developing, testing, implementing, and measuring more efficient operational PM and PMO Business Operations processes.

Daedalus Systems Group, And K And N Partners, San Jose, Ca

Daedalus Systems Group, and K and N Partners, San Jose, CA 2008 –2012Senior Consultant. Confidential consulting services to new start-up company, managed all facets of day-to-day program management from program/pre-project planning through post-implementation audits and review and Business Continuation Services (BCS). Provided project management consulting services, including IT strategy and organizational structure, mentored project managers, participated in project planning, start-up and training. Performed market, technical & risk analysis for internal company and customer projects and programs. Provided leadership for corporate-wide initiatives in project management.• Established Five Year IT strategic plan• Established organizational structure with PMO as the center of companywide program management.

Sr. Program Manager/Consultant IT Infrastructure, Software and Applications development Projects/Program Management, managed and provided expert and project /program management services and delivered service ready. Provided leadership in managing staff, budget, issues, business process, and projects risk. Provided senior and executive communications and collaborated with Sr. Management, stakeholders, owners, vendors, third parties. Concurrently managed average of eight hi-visibility projects, each project team was composed of 8-12 IT professionals. • Supported projects included Security, Data WH, Edit Package, VOL VFES, PEC-EA, CAPS VOL, VIM, VFS PUSH-PULL, Data center move, Franchise Server Migration, OCC Training Refresh, Host Securities (HIPS), Laptop encryption and protection. Owned, composed and maintained program/project plan(s). • Technical disciplines included Open Platform, Networks, Application Development and Maintenance, Security, Facility & logistics, Configuration management, HW/SW installations/compliances and Uplift/refresh, networks, application development and supports, training and deployment.Successful services resulted in:• Shortened project/program time lines by 5-15 percent in average• Budget saving over $$$K (project budget averaging $400K-1.3M each).

• Oversaw, managed and provided expert contract startup, transition and program management services• Delivered technical, business and cultural transformations and common processes, standard practices and supporting tools to assigned global Strategic Outsourcing (SO) multi/hundred-million dollar contracts.Global ExpertiseAsia Pacific – EMEA – Latin America PMP, transitional and operational planning, development and implementation, included: Visteon an N-2-N Global Contract, Telemar, Saul Palo, Rio de Janeiro, Brazil.Global Contacts: Dell-IBM Worldwide Service Alliance ($Billion Contract), global responsibilities involving the US – Canada – EMEA – Latin America – Asia Pacific. Aventis Global Contracts ($Billion Contract), which involved 194 countries and three major Aventis global contracts: Pharma, CropScience and Merial, throughout four continents (Americas, European Union, Asia Pacific) and American Express.

Provide project office management in the absence thereof. Ensured that all components required for an account’s success are in place at the beginning of the contract and so as to reduce, as much as possible, future issues among all represented parties involved in the contract processes.Responsibilities; establishing PMO organization, Business process, Communication Management, organizeing Clients and Operational/Business interfaces. Responsibilities also included departmental finances and resource planning, Commercial Contract Engagement Services.

Provided project management, software engineering architecture, database/application design support. Partnership in the creation of PCIM, a PC based CAD/CAM software system. Responsibilities included: Software/Hardware Architecture and Development, Employment Selection, Capital and Equipment Requisitions, Site Planning, Organization Structuring of Day-to-Day Operations.

Mastering Projects/Program Manegement

Master Certificate, Project & Bunisness Management