Cindy Ho Email & Phone Number

Singapore

Singapore, Singapore

Valvoline Inc is a leading worldwide marketer and supplier of premium branded lubricants and automotive services, with sales in more than 140 countries. During my time at Valvoline Inc., I have been awarded ‘Employee of the Month’ multiple times. As a Customer Service Representative at Valvoline Inc., my responsibilities include: - Working closely with customers for timely and accurate processing of sales orders, coordinating fulfilment of customer orders and services related to order execution with purchasing and logistics.- Assisting and advising customers on order optimisation.- Implementing order processing through SAP- Handle order processing to delivery & documentation for Malaysia, Philippines, Indonesia, Guam, Japan, Myanmar and Singapore.- Assist (the back-up person for) order processing to delivery & documentation for China, Taiwan, Vietnam, Pakistan and Colombo.- Arranging of transport collection for Malaysia truck and liaising with freight forwarder on vessel booking for export shipments.- Handling documents, including Letter of Credit, FORM D/E/A, Certificates of Origin, Certificate of Analysis, MSDS and Insurance. - Train and guide 2 junior CS and assist them to resolve daily operational issues.

Singapore, Singapore

Becton, Dickinson, and Company is an American medical technology company that manufactures and sells medical devices, instrument systems, and reagents. As a Customer Services Executive at BD, my responsibilities include: - Executing Customer Order Management functions for SEA internal and external customers. - Working with other country's SMC teams to support business needs, especially in Indonesia's and Thailand's business market. - Handling enquires from customers and distributors and helps resolve logistics and orders related issues. - Importing and exporting documentation, including LC and Billing of Lading. - Work closely with businesses, distributors, customers, finance department, RA & Supply Chain department to ensure timely arrival of products and delivery information to customers.

Singapore, Singapore

BASF SE is a German chemical company and the second-largest chemical producer in the world. The BASF Group comprises subsidiaries and joint ventures in more than 80 countries and operates six integrated production sites and 390 other production sites in Europe, Asia, Australia, the Americas, and Africa.As a Customer Service Representative at BASF, my responsibilities include: - Issue purchase order using SAP to suppliers.- Provide good customer service and value add to our overseas subsidiaries.- Ensuring and maintaining a reliable supply chain in order to maximize the manufacturing potential of our company.- Discuss for a suitable delivery schedule from suppliers.- Monitor and check on supplier delivery performance against purchase order delivery dates.- Expedite critical shortage components.\- Coordinate and inform concerned departments in order to avert or minimize production stoppages due to material supply disruption.

Singapore, Singapore

Singapore, Singapore

Singapore, Singapore

Diploma, Supply Chain Management

- Graduated from Singapore Insitute of Materials Management with a Diploma in Supply Chain Management.

Education record

- Obtained GCE 'O' Level Certificate in AY1996 - Obtained GCE 'N' Level Certificate in AY1995