Hoda Tadayon Email & Phone Number

United States

• Assist in special projects for clients and our sales teams, providing reporting, requesting, and setting up new client sold-to’s s, bill-to’s s, and ship-to s, assisting clients with Insight web accounts, and providing.
• Assist with quoting, ordering, account management, mailbox, and call management, part requests, report generation, and order fulfillment Run daily and weekly reports on the number of sales, remaining inventory, and.
• Prepare, manage, and submit sales quotes accurately into the appropriate quote entry system, SMART, SAP.
• Efficiently process and manage orders received from the sales team, ensuring accuracy and timeliness in order fulfillment, Order Entry Management OEM.
• Identify opportunities for process automation within the sales operations workflow to increase efficiency and productivity. Implement automation solutions using relevant tools and software, Process Automation
• Provide guidance and coaching to sales team members on sales processes, systems usage, and best practices. Conduct training sessions to enhance sales skills and product knowledge.

United States

• Assisted in special projects for clients and our sales teams, providing reporting, requesting, and setting up new client sold-to’s s, bill-to’s s, and ship-to s, assisting clients with Insight web accounts, and.
• Assisted with quoting, ordering, account management, mailbox, and call management, part requests, report generation, and order fulfillment Run daily and weekly reports on the number of sales, remaining inventory, and.
• Prepared, managed, and submitted sales quotes accurately into the appropriate quote entry system, SMART, SAP.
• Efficiently processed and managed orders received from the sales team, ensuring accuracy and timeliness in order fulfillment, Order Entry Management OEM.
• Identified opportunities for process automation within the sales operations workflow to increase efficiency and productivity. Implement automation solutions using relevant tools and software, Process Automation
• Provided guidance and coaching to sales team members on sales processes, systems usage, and best practices. Conduct training sessions to enhance sales skills and product knowledge.

Chicago, Illinois, United States

• Assist in special projects for clients and our sales teams, providing reporting, requesting, and setting up new client sold-to’s s, bill-to’s s, and ship-to's, assisting clients with Insight web accounts and providing.
• Assist with quoting, ordering, account management, mailbox, and call management, part requests, report generation, and order fulfillment Run daily and weekly reports on the number of sales, remaining inventory, and.
• Manage pricing including agreement, and contract module, and work with vendors on special pricing, Word, Excel, and PDF.
• Prepare, manage, and submit sales quotes accurately into the appropriate quote entry system, SMART, SAP.
• Provide customer service and manage the sales processes for an assigned team of Account Executives, Outlook, SMART, Excel, and Teams.
• Research technical information on product requests and ensure access to procurement.

Oak Brook, Illinois, United States

• Perform general office support duties for department manager and counter manager, Telephone, greeting visitors, text/email, Outlook.
• Prepare daily and weekly reports as inventory, amount of sale, and other criteria, Excel, Word.
• Run daily and weekly reports on the number of sales, remaining inventory and available items in the stock, Excel.
• Work to resolve customer complaints and involving management when necessary, CRM, Outlook.
• Stock merchandise and ensuring your workstation is well maintained.
• Perform sales duties in a busy department store, including POS, opening, closing, cleaning, stocking, facing, and product knowledge.

Chicago, Illinois, United States

• Investigated and resolved receiving and invoicing discrepancies, proactively managing receipt dates.
• Maintained accurate costing, classification, and status of assigned products.
• Verified contents of shipment compared to shipping documents while noting any discrepancies or damage.
• Performed invoicing, processing signed documents, creating SOWs, assisting with RFP production, shipping, and receiving.

Greater Chicago Area

• Connect with clients and determine their needs
• Create a luxury experience with brand-specific selling behavior
• Provide customer service and resolve all customers issues
• Achieve sales objectives by engaging clients

Greater Chicago Area

• Ensured a welcoming and friendly atmosphere all the time for customers in the store by greeting, assisting, and promptly responding to customers’ enquiries, complaints.
• Updated information on all promotions, campaigns, and sales by regularly communicating with assistant store manager and store manager.
• Liaised with colleagues or managers to find the best solutions to customers’ issues.
• Identified common problems and escalated them to management, along with possible suggestions for improvement, wherever possible.
• Maintained flexible schedule that ensures store needs are accommodated.
• Promptly responded to customer queries via email, live chat, video, phone, and social media channels.

Tehran, Iran

• Verified contents of shipment compared to shipping documents while noting any discrepancies or damage.
• Operated computer terminal to enter receipts and printer to print labels.
• Created simple documents, ensuring correct template was used and all required master agreements were in place.
• Worked with vendors and Field Service, RTV department on problem warranty claims.
• Reviewed list of workflows past their SLAs and follow up with teammates.

• Day to day management of the sales team ensuring they are on track for achieving KPI’s.
• Ensured the sales team update the CRM effectively with all appropriate data.
• Oversaw all marketing activity and ensured it fits with the marketing strategy.
• Sent marketing emails to customers via the CRM.

Tehran Province, Iran

- Sell specific products and services to customes/consumers- Demonstrate products and show consumers how to maximize their features- Explain different customizable features- Check inventory to ensure product is in stock- Collect and research information needed to identify and resolve problematic situations- Place clothes on mannequins- Determine seasonal.

Bachelor Of Arts (B.A.), Graphic Design, 3.63

Diploma, Graphic Design