Hoda Tadayon Email & Phone Number

United States

● Assist in special projects for clients and our sales teams, providing reporting, requesting, and setting up new client sold-to’s s, bill-to’s s, and ship-to s, assisting clients with Insight web accounts, and providing ad hoc status updates, SMART, Teams, SAP.● Assist with quoting, ordering, account management, mailbox, and call management, part requests, report generation, and order fulfillment Run daily and weekly reports on the number of sales, remaining inventory, and available items in the stock, Excel.● Prepare, manage, and submit sales quotes accurately into the appropriate quote entry system, SMART, SAP.● Efficiently process and manage orders received from the sales team, ensuring accuracy and timeliness in order fulfillment, Order Entry Management OEM.● Identify opportunities for process automation within the sales operations workflow to increase efficiency and productivity. Implement automation solutions using relevant tools and software, Process Automation● Provide guidance and coaching to sales team members on sales processes, systems usage, and best practices. Conduct training sessions to enhance sales skills and product knowledge. ● Maintain and update customer relationship management (CRM) with accurate and relevant information. Ensure data integrity and consistency across the sales organization. ● Collaborate with cross-functional teams, including marketing, finance, and customer support, to streamline processes and resolve any issues impacting sales operations. ● Manage accounts for reviewing, validating, and submitting orders to proceed shipment procedures by the transportation team.

United States

● Assisted in special projects for clients and our sales teams, providing reporting, requesting, and setting up new client sold-to’s s, bill-to’s s, and ship-to s, assisting clients with Insight web accounts, and providing ad hoc status updates, SMART, Teams, SAP.● Assisted with quoting, ordering, account management, mailbox, and call management, part requests, report generation, and order fulfillment Run daily and weekly reports on the number of sales, remaining inventory, and available items in the stock, Excel.● Prepared, managed, and submitted sales quotes accurately into the appropriate quote entry system, SMART, SAP.● Efficiently processed and managed orders received from the sales team, ensuring accuracy and timeliness in order fulfillment, Order Entry Management OEM.● Identified opportunities for process automation within the sales operations workflow to increase efficiency and productivity. Implement automation solutions using relevant tools and software, Process Automation● Provided guidance and coaching to sales team members on sales processes, systems usage, and best practices. Conduct training sessions to enhance sales skills and product knowledge. ● Maintained and updated customer relationship management (CRM) with accurate and relevant information. Ensure data integrity and consistency across the sales organization. ● Collaborated with cross-functional teams, including marketing, finance, and customer support, to streamline processes and resolve any issues impacting sales operations. ● Assisted Sales teams with internal communication, to ensure timely issue resolution and follow-up to customers.

Chicago, Illinois, United States

● Assist in special projects for clients and our sales teams, providing reporting, requesting, and setting up new client sold-to’s s, bill-to’s s, and ship-to's, assisting clients with Insight web accounts and providing ad hoc status updates, SMART, Teams, SAP.● Assist with quoting, ordering, account management, mailbox, and call management, part requests, report generation, and order fulfillment Run daily and weekly reports on the number of sales, remaining inventory, and available items in the stock, Excel.● Manage pricing including agreement, and contract module, and work with vendors on special pricing, Word, Excel, and PDF.● Prepare, manage, and submit sales quotes accurately into the appropriate quote entry system, SMART, SAP.● Provide customer service and manage the sales processes for an assigned team of Account Executives, Outlook, SMART, Excel, and Teams.● Research technical information on product requests and ensure access to procurement.

Oak Brook, Illinois, United States

● Perform general office support duties for department manager and counter manager, Telephone, greeting visitors, text/email, Outlook.● Prepare daily and weekly reports as inventory, amount of sale, and other criteria, Excel, Word.● Run daily and weekly reports on the number of sales, remaining inventory and available items in the stock, Excel.● Work to resolve customer complaints and involving management when necessary, CRM, Outlook.● Stock merchandise and ensuring your workstation is well maintained.● Perform sales duties in a busy department store, including POS, opening, closing, cleaning, stocking, facing, and product knowledge.

Chicago, Illinois, United States

● Investigated and resolved receiving and invoicing discrepancies, proactively managing receipt dates.● Maintained accurate costing, classification, and status of assigned products.● Verified contents of shipment compared to shipping documents while noting any discrepancies or damage.● Performed invoicing, processing signed documents, creating SOWs, assisting with RFP production, shipping, and receiving.

Greater Chicago Area

▪ Connect with clients and determine their needs▪ Create a luxury experience with brand-specific selling behavior▪ Provide customer service and resolve all customers issues▪ Achieve sales objectives by engaging clients

Greater Chicago Area

● Ensured a welcoming and friendly atmosphere all the time for customers in the store by greeting, assisting, and promptly responding to customers’ enquiries, complaints.● Updated information on all promotions, campaigns, and sales by regularly communicating with assistant store manager and store manager.● Liaised with colleagues or managers to find the best solutions to customers’ issues.● Identified common problems and escalated them to management, along with possible suggestions for improvement, wherever possible.● Maintained flexible schedule that ensures store needs are accommodated.● Promptly responded to customer queries via email, live chat, video, phone, and social media channels.

Tehran, Iran

● Verified contents of shipment compared to shipping documents while noting any discrepancies or damage.● Operated computer terminal to enter receipts and printer to print labels.● Created simple documents, ensuring correct template was used and all required master agreements were in place.● Worked with vendors and Field Service, RTV department on problem warranty claims.● Reviewed list of workflows past their SLAs and follow up with teammates.

▪ Day to day management of the sales team ensuring they are on track for achieving KPI’s.▪ Ensured the sales team update the CRM effectively with all appropriate data.▪ Oversaw all marketing activity and ensured it fits with the marketing strategy.▪ Sent marketing emails to customers via the CRM.

Tehran Province, Iran

- Sell specific products and services to customes/consumers- Demonstrate products and show consumers how to maximize their features- Explain different customizable features- Check inventory to ensure product is in stock- Collect and research information needed to identify and resolve problematic situations- Place clothes on mannequins- Determine seasonal trends and adjust displays as needed- Stock shelves- Ensure pricing is correct- Restock clothes that have been tried on and fold neatly

Bachelor Of Arts (B.A.), Graphic Design, 3.63

Diploma, Graphic Design