I support the CIO office and provide business support. I work closely with the CIO and the CTOs in his team. I provide support with reporting and document creation and also manage and monitor projects where the CIO has an interest but no time to maintain full involvement. I have assisted with Target Operating Models for many areas of the business. This has involved working with each division to review their products and services, functions and capabilities, high level value chain and then looking at the optimal organisation design for that area.I am currently working on an expense solution project and am in the initial pilot phase. The feedback from the pilot group has been extremely positive. I am assisting the CIO with the development of a Proposition & Product Framework. I have met with Proposition Owners across the business, which has allowed me to build a proposition catalogue. This year I organised the first Global Technology Conference, where 60 senior colleagues travelled to London for 2 days. The main objective of this conference was for the technology leadership team to work together on challenges they were facing and to share any wins that could provide benefit to other regions in the way they operated. We ran workshops on Data Mapping, Team Dynamics, Organisational Effectiveness and Divisional Modelling.

Responsibilities:• Extensive diary management • First point of contact for clients and suppliers • Minute taking• Arranging travel• Project management• Providing project support to the wider PMO team • Managing our internal document sharing portal and providing demos of the same to internal and external users • Managing the relationship between our users and our external eDiscovery supplier • Creating firm wide surveys • Attending various meetings, demos and seminars that my boss is unable to attend and taking detailed notes • Arranging telephone conferences, video conferences and webex meetings • Creating basic internal users guides for various rollouts of new software• Managing laptop/blackberry requests • Reviewing the departmental monthly expenditure to check correct allocation to specific nominal codes • Organising Agendas and external/internal handouts • Updating the departmental organograms • Doing basic testing of new software/hardware (where required)

Responsibilities: • Audio typing of correspondence and court documents• Screening calls • Organisation of telephone conferences, video conferences and meetings• Booking travel• Filing• Client interface• Preparing cost schedules, exhibits and court bundles • Diary management • File management• Archiving

Responsibilities: • Audio typing of correspondence and court documents• Screening calls • Organisation of telephone conferences, video conferences and meetings• Booking travel• Set up of basic standard letters • Filing• Client interface• Preparing cost schedules, exhibits and court bundles • Diary management • File management• Archiving

• Audio typing of correspondence and court documents• Screening calls • Organisation of telephone conferences, video conferences and meetings• Booking travel• Set up of basic standard letters • Filing• Client interface• Preparing cost schedules, exhibits and court bundles • Diary management • File management• Archiving • Lodging Judicial Reviews at the High Court • General office management • Office equipment budgeting (i.e. photocopier, mobile phone contracts, stationary)• Training of new staff