Holly Mitchell Email & Phone Number

Woodbridge Township, NJ, US

United States

• Managed an $8M project to implement a new POS hardware system across multiple regions, resulting in a 40% increase in operational efficiency and a 25% reduction in errors.
• Oversee enterprise-level implementation projects, managing project budgets ranging from $1.5 to $8 million
• Administered all phases of the project lifecycle, including initiation, planning, execution, resource allocation, risk assessment and mitigation, and project closure
• Managed a portfolio of 5+ projects simultaneously and oversaw annual project budget
• Successfully spearheaded the implementation of global large-scale projects: POS hardware upgrades, replaced the Gateway and Pin Pads, Host and Server upgrades, and back of house computer replenishment
• Managed global technology initiatives, improving system performance by 60% through the reduction of servers

Greater New York City Area

• IT Project Manager
• Managed project activities, including risk monitoring, cost and schedule control, expense tracking, and management of project changes
• Liaison between project sponsors, stakeholders, developers, and analysts; established strong professional relations with external IT vendors via internally integrated application
• Developed and implemented project roadmaps and milestones, led key stakeholder engagement and accountability, and communicated project status with relevant stakeholders
• Managed vendor relations, contract negotiations, project budget, and deadlines, and focused on maximum cost savings in tracking project expenditures and costs of materials, labor, and services
• Managed the development and launched a new customer-facing mobile check-out app that increased engagement by 40% and generated $1M in new revenue

NJ/ NY

Principal / Co-Founder- Managed day-to-day operations of busy workshop shop.- Promoted products on multiple channels, including social media, online ad campaigns, and word-of-mouth initiatives to maximize brand identity and generate warm leads.- Handled selection, purchasing, and import of wood products and supplies.- Processed, renewed, and kept accurate.

Greater New York City Area

Director of Retail/Merchandise Systems 7/2011 – 9/2013 Senior Manager of Merchandise Systems Retail 9/2006 – 7/2011Retail Systems Manager/Business Analyst 1/2000 – 9/2006Director of Retail/Merchandise Systems- Managed ERP project activities, including risk monitoring, cost and schedule control, expense tracking, and management of project changes- Hands-on.

Greater New York City Area

Perform Testing and development for Replenishment program via merchandise system, Retek.Hands-on systems manager overseeing maintenance, development and project initiatives for Oracle based retail system called Retek.Liaison to functional managers, executive team, and IT staff directing all project management for retail (back office system), some report.

Greater New York City Area

Communicated with and researched various business policies and procedures for stores and third party warehouses.Helped to draft and develop daily and weekly selling reports for Milan.First level support for Retek merchandising systems.Managed purchase order entry/allocation and shipment confirmation and reporting.Created and managed special orders for.

Urban Studies/Affairs, Business,Communications

Major: Political Science: Concentration: Business & Communication

Education record

PMP Certification actively pursuing 2025