Holly Mitchell Email & Phone Number

Woodbridge Township, Nj, Us

United States

• Managed an $8M project to implement a new POS hardware system across multiple regions, resulting in a 40% increase in operational efficiency and a 25% reduction in errors. • Oversee enterprise-level implementation projects, managing project budgets ranging from $1.5 to $8 million • Administered all phases of the project lifecycle, including initiation, planning, execution, resource allocation, risk assessment and mitigation, and project closure• Managed a portfolio of 5+ projects simultaneously and oversaw annual project budget • Successfully spearheaded the implementation of global large-scale projects: POS hardware upgrades, replaced the Gateway and Pin Pads, Host and Server upgrades, and back of house computer replenishment• Managed global technology initiatives, improving system performance by 60% through the reduction of servers• Coordinated project deliverables within deadlines, resulting in 100% project completion rate.• Active Steering Committee participant, gathering project requirements, performing needs assessments, and, planning future projects• Lead daily standups with project teams and conducted project status meetings with senior leadership and stakeholders • Delivered comprehensive project management artifacts in line with Michael Kors’s PMO project methodology, including Business Case, Project Charters, detailed project plans. project budgets, expenditure monitoring, regular status reporting, and maintenance of all project documentation• Assist in budget development, cost projections, and post-project budget close-outs, including invoice reconciliation.• Coordinate with vendors, review contracts, facilitate purchase orders, track change orders, and validated invoices

Greater New York City Area

IT Project Manager• Managed project activities, including risk monitoring, cost and schedule control, expense tracking, and management of project changes• Liaison between project sponsors, stakeholders, developers, and analysts; established strong professional relations with external IT vendors via internally integrated application• Developed and implemented project roadmaps and milestones, led key stakeholder engagement and accountability, and communicated project status with relevant stakeholders• Managed vendor relations, contract negotiations, project budget, and deadlines, and focused on maximum cost savings in tracking project expenditures and costs of materials, labor, and services• Managed the development and launched a new customer-facing mobile check-out app that increased engagement by 40% and generated $1M in new revenue• Supported procurement efforts by drafting RFPs, RFQs, and SOWs; contributing to scope content; and assisting with bid evaluations, contract negotiations

Nj/ Ny

Principal / Co-Founder- Managed day-to-day operations of busy workshop shop.- Promoted products on multiple channels, including social media, online ad campaigns, and word-of-mouth initiatives to maximize brand identity and generate warm leads.- Handled selection, purchasing, and import of wood products and supplies.- Processed, renewed, and kept accurate accounts of all incoming and outgoing sales and purchases.- Provided one-on-one consultations with clients to determine and create style and design of furniture. - Preparing sold products for customer delivery prior to shipping, ensuring that the customer receives quality products in a timely manner

Greater New York City Area

Director of Retail/Merchandise Systems 7/2011 – 9/2013 Senior Manager of Merchandise Systems Retail 9/2006 – 7/2011Retail Systems Manager/Business Analyst 1/2000 – 9/2006Director of Retail/Merchandise Systems- Managed ERP project activities, including risk monitoring, cost and schedule control, expense tracking, and management of project changes- Hands-on systems Director overseeing all project initiatives for Oracle retail system. - Experience and relevant qualifications in Supply Chain / Logistics- Accountable for security systems and maintenance. - Architect technical solutions (infrastructure and application) for evolving business needs. - Perform needs assessment to approve or decline new project requests. - Design functional and technical specifications for developers.- Partner with functional managers and third party vendors to develop best-in-class solutions for merchandise planning, order fulfillment, allocation, replenishment, etc. - Proactively identify process gaps and solutions to maintain high standards and support business growth, fostering a mindset of continuous improvement while keeping the organization top in its class. - Implementation of the following software packages include: Retek, Retek POS, NSB Sales Audit, Gentran, and Microstrategy, and Armani customized system, ASM.

Greater New York City Area

Perform Testing and development for Replenishment program via merchandise system, Retek.Hands-on systems manager overseeing maintenance, development and project initiatives for Oracle based retail system called Retek.Liaison to functional managers, executive team, and IT staff directing all project management for retail (back office system), some report building, EDI and Buying Software. Works in collaboration with all Departments to assist in new business development and implementation as well as in maintaining operational standards for existing business. First level support for warehouse users, 26 stores, 9 Outlet stores, retail Buying Group and corporate level users.Led operational system manager for new store opening.Analyst for business opportunities as well as system modifications related to retail business.Testing and development for Replenishment program via Retek system.Software packages include: Retek, Retek POS, Sales Audit, Gentran, and Microstrategy.Develop daily, weekly and monthly sale reports and open order reports.Analyze, issue, open and close all stock check and store transfers.Managed the technology and processing for the opening of two new warehouse facilities, organizing equipment installation, connectivity, and system training. Key member of selection team for latest public facility which is responsible for new replenishment program.

Greater New York City Area

Communicated with and researched various business policies and procedures for stores and third party warehouses.Helped to draft and develop daily and weekly selling reports for Milan.First level support for Retek merchandising systems.Managed purchase order entry/allocation and shipment confirmation and reporting.Created and managed special orders for clients, replenishment program and made-to- measure orders.Liaised for corporate, retail store and third party warehouse users.Maintained and updated merchandise hierarchies on RMS system.Supported finance with invoice matching and payment.Possessed ability to work in a deadline-orientated environment.Retail store training, support and development regarding Armani casa special orders.

Urban Studies/Affairs, Business,Communications

Major: Political Science: Concentration: Business & Communication

Education record

PMP Certification actively pursuing 2025