Director, Business Development Operations
CurrentAs Business Development Operations Director at Forum One, I have built and refined a set of efficient, high quality, and scalable sales enablement resources and processes that have increased proposal team efficiency, volume, quality, and win rate.I work with multiple sales executives across sectors and service areas to achieve record-breaking sales years and quarters, hitting company-wide targets that increase steadily by 15-20% with no corresponding increases in sales or operations staff.I manage delivery of proposals worth tens of millions of dollars each quarter, maintaining a win rate of over 50% for the last several years. Over the six-month period ending in Q1 2022, 72% of the proposals my team produced won outright or made it to the short list for best & final offers. - Manages proposal resourcing and development across a team of proposal writers, solutions architects, and sales executives to meet ambitious and annually increasing targets for new business proposals submitted and won across nonprofit and government sectors. - Develops, institutes, and refines proposal processes and sales enablement resources and materials to increase volume of proposals submitted, team efficiency, timeliness, quality, scalability, and win rate. - Manages resource assignment and leads teams through the proposal process from qualification through contract signing to secure new technical, creative, digital strategy, and data projects. - Acts as proposal manager and writer across concurrent bids for multiple sales executives, leading support for 10-15 opportunities in a given week across various stages. - Meets quick-turnaround deadlines to deliver high-quality, winning proposals.