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@pierinsurance.com
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Kelly House is listed as Commercial COO at Pier Insurance Managed Services Ltd, a with 21 employees, based in Southend-On-Sea, England, United Kingdom. AeroLeads shows a work email signal at pierinsurance.com and a matched LinkedIn profile for Kelly House.
Kelly House previously worked as Commercial COO at Ticketplan Ltd and Business Integration Manager at Hood Group Ltd.. Kelly House holds A-Level, Psychology from Seevic, Benfleet.
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AeroLeads found 1 current-domain work email signal for Kelly House. Compare company email patterns before reaching out.
I am an experienced and competent professional operating at Director Level. I have 20 years of experience within service, of which over 18 are within the insurance industry.The roles have I have undertaken during my years of employment have been diverse from Progamme/Change Management to Operations, Quality Assurance, Customer and Broker Services to all aspects of technical management relating to Claims and Underwriting, including supply chain management. This includes everything from ensuring best practice to governance, fraud management and cost control. My key skills are:Change and Programme ManagementOverall Operations Management (including customer service and customer relations/complaints)Claims and Underwriting Management, with an expertise in personal lines household insuranceBusiness Integration and ImplementationQuality Assurance and AuditingClient Relationship ManagementAll aspects of performance management, including instilling and embracing a performance cultureResults drivenIncident/Remedial managementI am a driven, ambitious person with excellent communication skills, who strives to provide the best service through my own performance as well as that of the people or area I manage and I am someone who always strives for continuous improvement in everything from processes to results, whether audit or key performance indicators/service level agreements
Listed skills include Management, Customer Service, Team Management, Underwriting, and 22 others.
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A career timeline built from the work history available for this profile.
Shoebury, Essex
Responsible for operational activities and management, strategic delivery of business growth, key external relationships, underwriting performance and liaison, and successful implementation of new product and partner releases.
Essex, England, United Kingdom
Established in 1999, TicketPlan are the original innovators of and are widely recognised as the market leading brand in the Ticket Insurance and Protection sector.
Southend On Sea, United Kingdom
Experienced Senior Manager, currently overseeing the Change Management Team consisting of Project Managers and Business Analysts and responsible for the overall Project Roadmap and programme of change.
Southend On Sea, United Kingdom
Seconded from Change into the Operations Department due to the mix of my Operations and Change skills in order to implement a new account. This required being the Programme Lead and managing the operational team and account post go-live.
Southend On Sea, United Kingdom
Experienced Senior Manager, covering service, claims and underwriting within the Insurance Industry, e.g. Claims & Underwriting. Over 10 years experience of people management and the establishing of performance and continuous improvement cultures.
Southend-On-Sea
Managing and pro-actively leading the Claims and Underwriting Teams, and retaining the delegated authority for Claims and Underwriting within the company.
Managing the claims team, performance management, appraisals as well as portfolio management.
Managing the independent Quality Assurance and Customer Relations Department. Duties included implemented audit plans, internal auditing and reporting of findings, root cause analysis of complaints, FCA Returns (then FSA) and action plans for eradication of complaints and audit recommendations, whether improvement to processes, scripting, systems or training.
Dealing with customer complaints around their electrical warranty policy through Powerhouse Retailer.Liaising with manufacturers and trading standards around resolution of complaints. Interpreting policy wordings and suggesting improvements to underwriters from complaint and root cause analysis.
Other employees you can reach at pierinsurance.com. View company contacts for 21 employees →
Anthony Canning
Colleague at Pier Insurance Managed Services LtdSouthend-On-Sea, England, United Kingdom
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Nicola Cook
Colleague at Pier Insurance Managed Services LtdSouthend-On-Sea, England, United Kingdom
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Susan Patmore
Colleague at Pier Insurance Managed Services LtdSouthend-On-Sea, England, United Kingdom
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Zayd Alozoum
Colleague at Pier Insurance Managed Services LtdSouthend-On-Sea, England, United Kingdom
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Andi Bragg
Colleague at Pier Insurance Managed Services LtdSouthend-On-Sea, England, United Kingdom
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Charlotte Townsend
Colleague at Pier Insurance Managed Services LtdWestcliff-On-Sea, England, United Kingdom
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Paul Deeks
Colleague at Pier Insurance Managed Services LtdSouthend-On-Sea, England, United Kingdom
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Simon Harvey
Colleague at Pier Insurance Managed Services LtdSouthend-On-Sea, England, United Kingdom
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Bailey Diamond
Colleague at Pier Insurance Managed Services LtdSouthend-On-Sea, England, United Kingdom
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Fernando Fas
Colleague at Pier Insurance Managed Services LtdUnited Kingdom
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Quick answers generated from the profile data available on this page.
Kelly House works for Pier Insurance Managed Services Ltd.
Kelly House is listed as Commercial COO at Pier Insurance Managed Services Ltd.
AeroLeads has found 1 work email signal at @pierinsurance.com for Kelly House at Pier Insurance Managed Services Ltd.
Kelly House is based in Southend-On-Sea, England, United Kingdom while working with Pier Insurance Managed Services Ltd.
Kelly House has worked for Pier Insurance Managed Services Ltd, Ticketplan Ltd, Hood Group Ltd., and Marsh.
Kelly House's colleagues at Pier Insurance Managed Services Ltd include Anthony Canning, Nicola Cook, Susan Patmore, Zayd Alozoum, and Andi Bragg.
You can use AeroLeads to view verified contact signals for Kelly House at Pier Insurance Managed Services Ltd, including work email, phone, and LinkedIn data when available.
Kelly House holds A-Level, Psychology from Seevic, Benfleet.
Kelly House is listed with skills including Management, Customer Service, Team Management, Underwriting, Insurance, General Insurance, Claim, and Brokers.
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