Heather Plum Email & Phone Number

Madison, WI, US

IBDCoach transforms the lives of those with Inflammatory Bowel Diseases by empowering them with the knowledge they need to take charge of their healing. Our members achieve long-lasting remission through immersive science education, community support, and a unique form of health coaching that emphasizes strategic, patient-driven, and patient-empowered.

Southern Wisconsin

• Responsible for recruiting, training, developing and leading multiple teams that grow and retain club collected revenue in personal training and memberships at multiple Anytime Fitness locations.
• Recruit, develop, train and lead Club Managers, Member Experience Managers, Assistant Managers, and Personal Trainers
• Hit monthly membership goals at all clubs within management territory
• Cover positions within clubs when needed
• Clearly communicate and facilitate all company changes, promotions, and plans with staff
• Verify all processes and standards

Madison, Wisconsin Area

• Recruited, trained and developed 21 new hires for future management opportunities
• Led a team of 6-10 employees
• Developed, trained and managed Assistant Managers and Personal Training staff
• Ensured compliance in reporting, company processes and top-notch customer service
• Responsible for growing and retaining club collected revenue in memberships and personal training to achieve budgeted goal
• Generated membership and personal training sales

Madison, Wisconsin, United States

• Assisted club managers and Member Experience Manager
• Learned and developed basic company processes and procedures
• Generated membership and personal training sales
• Followed all retention processes
• Maintained all club and cleanliness standards
• Covered personal training and team training sessions when necessary

Bachelor Degree, Business Administration

Activities and Societies: Swim Team

Associates Of Science