Heather Preston Email & Phone Number

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

• Service Scheduling• Quote creation• Invoicing• Accounts Receivable• Accounts Payable• Customer Service and Retention• Data Management

• Works closely with internal developers and engineers to ensure project expectations and deadlines are met. • Performs testing on development and configuration for ease of operations and to ensure accuracy on clients' requests. • Troubleshoots client org errors and/or works with internal teams for desired outcomes. • Creates training documents and performs training for clients on new configurations and/or developments. • Reviews client's current processes and helps to identify how Salesforce can fit in and/or how processes can improve.

• Managed a successful pre and post-sales support team and ensured that the team consistently met or exceeded daily sales performance metrics.• Responsible for clear, timely, accurate, and appropriate communication between clients, sales representatives, internal support staff, and upper management pertaining to coordination of the universal process workflow for all advertising orders for the sales group(s).• Responsible for advertising reporting and reporting requests.• Set up all rate packages, tracking, reporting, and balances for all Special Sections and Events.• Act as liaison between sales, sales support, creative, billing, production, and editorial to address all issues and best practices.• Assist with onboarding and training new sales talent and continuation training of current sales staff.• Worked closely with the Director of Advertising Operations to assist with anything they may need for the department as a whole.• Maintain regular check-ins with Sales Managers/Sales Representatives and others who contribute toopportunity development to determine how sales opportunities are tracking against plan and identifyany problems for internal review and problem solving.

• Responsible for scheduling print and digital advertising orders• Effective coordination and communication of order details between sales representatives, advertising clients, and internal support staff• Ensured deadlines were met for the successful completion of orders• Submitted ad creation orders to ensure quality control and complete client satisfaction• Directly supported publishers of multiple Niche publications• Maintained run sheet for LUXURY Las Vegas Magazine• Assisted in Ad Layout and Dummies for LUXURY Las Vegas Magazine• Maintained Event Sponsorship Contracts and worked closely with the Event Marketing Director to ensure all contract aspects were properly met.• Managed the setup of special sections and new products by working closely with the accounting, sales, and production teams. • Built and Maintained space reservation calendars to ensure purchased positions were fulfilled properly• Created and maintained buy sheets/run sheets for effective communication and proper fulfillment within the entire Sales Department

Las Vegas, Nevada

• Scheduled product pick up, drop off, and installation for installation crews. • Designed, organized and facilitated the company's migration to a paperless platform.• Trained employees on new paperless platform procedures.• Generated invoices for services performed.• Prepared payroll of installation crews for the payroll department. • Maintained company files and archived them based on company policies.

Las Vegas, Nevada

• Change in Ownership from MBI to Merry XRay• Answer all incoming calls.• Processed customer orders from beginning to end - inputting, pulling, and shipping (Quickbooks, BaaN, and SAP).• Generated invoices (Quickbooks, BaaN, and SAP). • Received, processed, and applied receivables using Quickbooks.• Account Representative. • Sales to retail clientele.• Maintained inventory by receiving, stocking, and purchasing (Quickbooks, BaaN, and SAP).• Customer service. Managed customer interaction records using CRM for SAP.• Maintained service records, and contracts and handled document management (Quickbooks and FX Service). • Service dispatch (FX service). • Prepared invoices for accounts payable using Quickbooks and Lotus Notes by matching invoices with proper paperwork.• Sales tracing. • Generated reports.

Las Vegas, Nevada Area

• Answer all incoming calls.• Processed customer orders from beginning to end - inputting, pulling, and shipping. (Turns and Quickbooks)• Generated invoices (Turns and Quickbooks)• Received, processed, and applied receivables (Turns and Quickbooks).• Account Representative. • Sales to retail clientele.• Maintained inventory by receiving, stocking, and purchasing (Turns and Quickbooks).• Customer service.• Maintained service records and handled document management (Turns and Quickbooks). • Service dispatch. • Prepared invoices for accounts payable using Quickbooks by matching invoices with proper paperwork.• Sales tracing. • Generated reports (Turns and Quickbooks).

• Employee scheduling and management. • Inventory and equipment maintenance. • Retail sales• Customer service.

• Cold calls • Purchase Order creation• Navigate product delivery and installation• Invoice entry