Harpreet Singh

Harpreet Singh Email and Phone Number

Business Analyst @ State of Indiana
indianapolis, indiana, united states
Harpreet Singh's Location
Greenwood, Indiana, United States, United States
About Harpreet Singh

With over 9 years of experience as a Business Analyst, I bring a proven track record of successful software project implementation. I excel in collaborative environments, working closely with stakeholders, subject matter experts, and engineers to deliver exceptional results.My expertise in the software development lifecycle (SDLC) enables me to seamlessly manage complex projects from inception to completion, ensuring alignment among all parties and delivering high-quality outcomes. Whether it's modernizing systems, integrating systems, or digitizing non-digital formats, I possess the skills and experience to get the job done.My work as a Business Analyst has honed my communication skills, allowing me to build and maintain strong relationships with stakeholders, including clients and product owners. I am adept at conducting requirement gathering, eliciting feedback, and managing expectations. In addition, my extensive technical expertise includes diagramming and creating UML diagrams to identify and address complex business problems. At my core, I am a productive, reliable, and communicative veteran in the software industry. My unwavering focus on delivering results and exceeding expectations, coupled with a strong belief in clear and effective communication, has been the cornerstone of my success.

Harpreet Singh's Current Company Details
State of Indiana

State Of Indiana

View
Business Analyst
indianapolis, indiana, united states
Website:
in.gov
Employees:
7867
Harpreet Singh Work Experience Details
  • State Of Indiana
    Sr.Data Exchange Business Analyst
    State Of Indiana Feb 2024 - Present
    Indianapolis, Indiana, United States
  • Sme Staffing
    Business Analyst
    Sme Staffing Jun 2015 - Present
  • Huntington National Bank
    Senior Business Analyst
    Huntington National Bank Apr 2020 - Feb 2024
    As a Senior Business Analyst at Huntington Bank, I've been instrumental in digitizing and automating loan application and account opening processes to enhance operational efficiency and minimize errors. Managing project tasks, facilitating Scrum ceremonies, and collaborating with stakeholders, I contributed to successful improvements in Huntington's core banking system. While ensuring alignment with regulatory standards and optimizing data utilization. I also played a key role in managing the UAT rollout and creating essential artifacts, demonstrating my commitment to achieving project objectives and fostering effective communication within the team.
  • Mercury Insurance
    Business System Analyst
    Mercury Insurance Oct 2017 - Mar 2020
    As a Business Systems Analyst at Mercury insurance, I played a crucial role in the company's modernization initiative, focusing on elevating the customer experience in the non-commercial automotive sector. The project involved automating policy servicing, introducing digital quotes, and incorporating telematics for personalized pricing. My responsibilities encompassed gathering and documenting requirements, creating project artifacts, and participating in agile ceremonies. Utilizing a hybrid methodology of Waterfall and Agile, I facilitated JAD sessions, managed the product backlog.My role extended to overseeing the UAT rollout and collaborating with development and UX teams for insightful reports and dashboards, ensuring successful project outcomes and enhanced operational efficiency.
  • Chewy
    Business Analyst
    Chewy Jun 2015 - Sep 2017
    As a Business Analyst at Chewy, I played a pivotal role in enhancing Chewy's Autoship program to address operational challenges during a surge in demand induced by the pandemic. Focusing on marketing automation and Order Management System (OMS) improvements, the project significantly benefited customer service, marketing, and warehouse distribution teams. Operating within a Waterfall methodology, my responsibilities included gathering requirements, conducting feasibility analysis, and creating artifacts such as UML diagrams, Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Test Cases. I collaborated with various teams, managed project expectations, and facilitated the integration of multiple tools. My efforts aimed at improving inventory management, optimizing order processing, and automating customer support functions, contributing to Chewy's industry leadership and online success.

Frequently Asked Questions about Harpreet Singh

What company does Harpreet Singh work for?

Harpreet Singh works for State Of Indiana

What is Harpreet Singh's role at the current company?

Harpreet Singh's current role is Business Analyst.

Who are Harpreet Singh's colleagues?

Harpreet Singh's colleagues are Mike Blackmon, Susan Tyree, Uma Muthavarapu, Nina King, Pat Robinson, Catherine Stockhoff, Walker Ashlynne.

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