• Developed and integrated 5 new features including user-management and storage pool management, ensuring seamless communication between the front-end and back-end.• Designed backend logic in C, improving the software build and deployment process by 30% using BitBake and YumaPro SDK.• Integrated RESTCONF API with the WebUI to enhance user experience, resulting in a more responsive and interactive interface.• Reduced average debugging time and increased system reliability by 25% through the development of new logging functionality.

• Conducted rigorous testing and validation of software deployed on the Freeway board (FRWY) to ensure high standards of code quality.• Created detailed test cases using language based on TCP/IP and HTTP/HTTPS protocols, ensuring full coverage of all new features.• Reduced pre-deployment issues by 20% by contributing to code review and identifying critical bugs that were resolved prior to product release, using BitBake for automated builds and Git for tracking code changes.

- Delivered exceptional personalized customer service in a boutique setting, utilizing in-depth knowledge of Aritzia's product lines to assist customers in making informed fashion choices and building customer loyalty.- Managed inventory and visual merchandising according to Aritzia's brand standards, ensuring the store's appearance was aligned with company aesthetics and product displays maximized customer interest and sales.

- Delivered high-quality, customized beverage and food orders in a fast-paced Starbucks setting, consistently receiving positive feedback for attention to detail and customer service excellence.- Mastered coffee brewing techniques and beverage customization, demonstrating a deep understanding of Starbucks' menu and the ability to adapt offerings to customer preferences and dietary needs.- Collaborated effectively with team members to maintain operational efficiency and a clean, welcoming store environment, contributing to the achievement of store sales targets and customer satisfaction goals.

- Provided exceptional customer service in fast-paced front counter and drive-thru environments, efficiently handling orders and payments while ensuring customer satisfaction.- Demonstrated ability to multitask and maintain composure under pressure, quickly adapting to varying roles and responsibilities to meet team and customer needs.- Resolved customer issues with a positive attitude, employing effective communication and problem-solving skills to enhance customer experience and loyalty.