Hugh Vance Email & Phone Number

Raleigh-Durham-Chapel Hill Area

ACCESS CORPORATION (acquired EDM Americas), Raleigh, NC November 2019 – January 2021Business Analyst Reviewed, analyzed, and evaluated system solutions to facilitate conversion from EDM’s AS400 based Computer Integrated Records Management (CIRM) system to Access Corporations windows based Total Recall system. • Documented system requirements, defined scope and objectives, created specifications for development of conversion procedures utilizing RPG/RPG ILE that concluded with a successful 12-month conversion effort.

Raleigh-Durham, North Carolina Area

Led in designing, specifying and selecting information system solutions, considering functionality, data, security, integration, infrastructure and performance. Supported software architecture design, developing software solutions, hands-on development position utilizing RPG/RPG ILE. Maintained an awareness of business solutions particularly in the area of electronic document management that supports EDM's core mission.• Modernized product development process to utilize Agile development methods that improved efficiency and communications across cross-functional departments leading to improved deliverables.

Raleigh-Durham, North Carolina Area

Guided team of 10 software developers utilizing RPG/RPG ILE/CL/SQL toward successful project delivery. Collaborated with software developers, business analysts and software architects to plan, design, develop, test, and maintain telecommunications software applications on the IBM i-Series platform. Prepared reports, manuals and other documentation on the status, operation and maintenance of software. Designed, developed and tested applications in accordance with established standards.• Modernized product development process to utilize Agile development methods that improved efficiency and communications across cross-functional departments leading to improved deliverables.• Led the collection and documentation of user requirements, development of user stories, estimates and work plans which will serve as a guide for future development efforts.

Raleigh-Durham, North Carolina Area

Provided technology vision and leadership in the development and implementation of various proprietary software products. Served as software development manager for IT staff of 20 software engineers. Planned, developed, evaluated, coordinated and managed the information, technology systems and personnel. Oversaw the development and implementation of semi-annual complex organizational wide projects.• Developed planning and implementation practices for enterprise information systems to support both hosted (cloud-based) and in-house distribution software packages via change management philosophy. • Led organization in revenue growth through building strategic alliances with vendor resources to create new revenue opportunities with existing and potential new clients.• Chaired IT Standards Committee which developed departmental budgets to fall within company resources. • Achieved and maintained a customer satisfaction level over 90% for a period of 15 years.

Raleigh-Durham, North Carolina Area

Provided hands on development utilizing emerging practices in the RPG language while managing 12 programmer/customer support professionals, supporting multiple installs of a fully integrated distribution software package. Managed software engineers responsible for development of new and enhancing of current software applications.• Established employee training programs/certifications across all IT departments.• Developed Lean implementation process to manage customer transition from acquisition to successful implementation.• Implemented proprietary change management and delivery system across all clients, enabling real-time problem resolution across multiple software releases.• Developed and implemented a functional /detailed specification process for client specific software modifications to ensure customer satisfaction.