Mark Humphreys Email & Phone Number

Boston, Massachusetts, United States

City Of Johannesburg, Gauteng, South Africa

Provide oversight on governance, strategy, operational setup, system development, risk management, market practices, and engagement with the Johannesburg Securities Exchange (JSE)

City Of Johannesburg, Gauteng, South Africa

Strategic leadership and operational oversight of the online share trading business. Key responsibilities include driving business strategy, ensuring operational, regulatory, and financial compliance, and fostering innovation and technological advancements to enhance trading platforms. The position requires collaboration with IT, legal, compliance, and external stakeholders to manage risks, develop new products, and ensure business growth through effective governance, stakeholder engagement, and leadership in capital markets with a focus on retail equities.• Transitioned business from high dependence on trade flow to have more balance and resilience with annuity revenue.• Ranked in first and second positions at annual Intellidex Top Securities Broker 5 consecutive years from 2018 to 2022.• Cultivated data practice and dashboarding culture to and the use of data to motivate strategic initiatives.• Extended automated risk management tool suite for proactive overnight monitoring and risk dashboards• Platform integration for Online Share Trading, Webtrader, Shyft(fx), Share Schemes, and Structured Products

City Of Johannesburg, Gauteng, South Africa

- Performed general oversight of the Online Share Trading business, offering retail clients the ability to trade Shares, CFDs, Futures, Warrants & bespoke Options- Managed and coordinated internal stakeholders and external service providers - Monitored and extracted key metrics of the business to ensure information is meaningful and accurate to inform activities such as cost-saving initiatives, project prioritization- Designed new products and the processes required to support these activities such as a Tax-Free Savings Account- Directly managed the Operations Team; the Data Teams as well as the Client Engagement Teams

City Of Johannesburg, Gauteng, South Africa

Responsible for overseeing and managing the day-to-day activities of the Online Share Trading operations:- Ensured that policies and procedures were being followed- Managed staff- Ensured that customer service standards are being met- Managed multiple facets of Online Share Trading's operations.- Dealt with complex client queries, particularly of a derivative nature.- Gave presentations to clients on various derivative and trading products (CFDs, Single Stock Futures, Currency Futures, Basics and comprehensive overview of equity markets and investing for retail investors)- Utilized my combination of IT and Business knowledge to ensure that a business which is fast paced, highly visible and often facing high risk continued to run smoothly across multiple markets and products.- Utilized database and data manipulation skills (SQL, Excel etc.) for data mining. - Enhanced business processes with automation (DOS shell scripting, excel VBA macros and SQL scripting).

City Of Johannesburg, Gauteng, South Africa

- Responsible for designing, developing, testing, and maintaining software applications that met the bank and brokers business requirements- Worked with other members of the development team to create software solutions that helped the business to operate efficiently and effectively- Technologies used: SQL, C#.net, ASP.net - Used technical and commercial understanding to help with the development of new products, services and system support.- Helped design and launch the Currency Futures product which entailed a major re-architecting of the core systems

City Of Johannesburg, Gauteng, South Africa

This is a program designed to develop recent graduates into well-rounded bankers by exposing them to various aspects of the bank's operations such as investment banking, corporate banking, or risk management: - Rotated through several IT and business domains within corporate & investment banking giving me exposure to both Business and IT units across a variety of the bank's activities- I had extended exposure to: Middle office, credit risk reporting, Basel II capital reporting, Front office and equity trading, Enterprise architecture conducting a feasibility study on SalesForce

Prompt Engineering For Chatgpt, Prompt Engineering Specialization

Post Graduate Short Course, Data Science, Distinction

Python Data Analytics

Master Of Management In Finance And Investment, Finance, Distinction

Course Modules: Corporate Finance, Derivatives, Banking Operations and Financial Institutions Management, Investment Management, Emerging.

Bachelor Of Business Science, Information Systems (Honours) & Economics (Major)

Thesis Topic: E-Commerce Security: Threats and Countermeasures Courses completed: 4th year (Honours): Information Systems 3rd year.

Education record

Full Academic Colours