• Facilitator of 19 different leadership and soft skill classes including Birkman Method, 7 Habits of Highly Effective People and Managers, Fierce Conversations, Product Mindset, Agile Methodology, Situational Self Leadership, Situational Leadership II, Strengths Finder, and 5 Languages of Appreciation in the Workplace• Sat on the Birkman Council for Leadership Development• Pioneered Walmart’s Home Office Academy in online virtual training sessions to set best practices and train our trainers• Led research projects for curriculum design such as leadership open door complaints to determine how to best position Walmart’s leadership to meet the needs of associates• Managed the Leadership Foundations program which instructed over 800 associates per year• Volunteered with local community groups to increase training to single parents, unemployed workers, pharmacy students, and Bentonville Parks and Recreation employees

• Collaborate with Technology Leadership and Subject Matter Experts to design training around business needs• Design curriculum, lead train-the-trainer sessions, and facilitate training to impact and maintain business standards• Designed Customer Service training for entire 45,000 employees• Knowledge Management Coach and Developer• Performed gap analysis for Technology areas in Southwest such as the Support Desk and Desktop Support• Active member in SWA Culture Committee including Technology Halloween show, Meals on Wheels, SWA Classic Car Show and Technology Golf Tournament