Hunter Jackson Email & Phone Number

Plano, Texas, United States

• Conducted meticulous inspections of newly sold vehicles before and during delivery, promptly identifying and communicating any physical concerns to the sales team for prompt resolution.
• Maintained an updated new car sale log on a daily basis, meticulously recording information on vehicles sold and their registration status, ensuring accurate and organized documentation.
• Proficiently registered customers with MyAudi™ accounts and initiated Audi Connect trials, facilitating seamless access to premium services and enhancing the ownership experience.
• Provided exceptional customer assistance, whether in person or over the phone, addressing a wide range of inquiries and providing support with registrations and other related matters.
• Demonstrated flexibility and commitment by traveling off-site to set up HomeLink garages, ensuring convenience and customer satisfaction.
• Collaborated with the service department, expertly addressing various in-vehicle technology questions, and performing MMI resets, fostering a seamless ownership experience.

• Diligently adhered to CarMax's rigorous quality standards, guaranteeing impeccable paintwork and interior finishes.
• Expertly executed repairs and replacements of automotive components, meticulously restoring vehicles to optimal working order.
• Proficiently conducted paint retouching, post-paint finishing, waxing, and buffing operations, resulting in flawless aesthetic outcomes.
• Meticulously accomplished comprehensive interior and exterior detailing, leaving no detail overlooked.

• Assumed the pivotal role of being the principal liaison for families, educators, personnel, and external entities seeking access to student information and records.
• Streamlined the withdrawal process by promptly processing requests and fulfilling record inquiries for departing clients within designated time parameters.
• Demonstrated unwavering commitment to upholding the regulatory guidelines of the Family Educational Rights and Privacy Act (FERPA), ensuring strict adherence by all personnel.
• Established and meticulously maintained comprehensive cumulative files and other client records, guaranteeing their accuracy, completeness, and confidentiality.

• Demonstrated a steadfast commitment to supporting and mentoring employees, driving improvements across diverse facets of their work performance.
• Meticulously planned and executed production goals, showcasing exceptional strategic acumen in achieving operational success.
• Actively assisted teams in troubleshooting issues and swiftly presented alternative solutions, showcasing strong problem-solving abilities.
• Fostered effective communication channels with external and internal suppliers, optimizing collaboration and enhancing organizational partnerships.

• Demonstrated exceptional leadership by coaching and equipping my team with the necessary tools and knowledge to effectively support company objectives and excel in their roles.
• Spearheaded the creation of innovative solutions for complex clients, hosted partnerships, and commercial sales, ensuring seamless execution of work for our key clientele.
• Assumed full ownership of all store controls, including standard operating procedures, financial management, safety protocols, security measures, scheduling, and compliance with state and federal regulations.
• Leveraged Quality Improvement tools to drive business enhancements, foster idea sharing, and foster a culture of continuous innovation.

• Applied advanced statistical methodology, specifically trend analysis, to meticulously review data pertaining to quality issues and potential improvements.
• Provided invaluable support in the development, review, and implementation of robust quality processes, ensuring adherence to the highest standards of excellence.
• Proactively investigated and promptly addressed inquiries, problems, questions, or requests regarding quality assurance, leveraging timely and professional communication to facilitate swift resolution and foster a.
• Exhibited exceptional ongoing competency skills, showcasing exemplary problem-solving and decision-making abilities that surpassed expectations.

• Demonstrated meticulous attention to detail by consistently following up on each repair and providing customers with regular updates on the progress, ensuring transparency and exceptional customer service.
• Exhibited exceptional communication skills by thoroughly reviewing and articulately explaining repairs and associated costs to customers, fostering a clear understanding and trust in the service provided.
• Maintained impeccable Customer Satisfaction Index (CSI) scores, upholding the dealership's unwavering commitment to exceeding customer expectations and delivering an unparalleled experience.
• Skillfully managed and organized all incoming service files, ensuring a streamlined workflow and efficient retrieval of pertinent information.