Hunter Martin Email & Phone Number

Seattle, Washington, United States

Communicate regularly with the Network Operations Center (NOC) to troubleshoot and resolve issues related to both customer equipment and company infrastructure, ensuring seamless connectivity, minimal downtime and optimal network performance and reliability.Install and maintain a robust wired and wireless network infrastructure spanning the greater Seattle area, consisting of Cat5, Cat6, coaxial, and fiber-optic cables; MikroTik routers and switches; and Ubiquiti airFiber 60GHz microwave radios and TP-Link wireless equipment in a variety of environments, including outdoor installations. Collaborate closely with a small team of technicians to efficiently execute projects and address technical challenges. Contribute valuable insights and ideas during team discussions, fostering a culture of innovation and continuous improvement.Play an integral role in the development and planning of network expansion projects, providing input on technical feasibility, resource allocation, and project timelines. Actively participate in brainstorming sessions and project meetings, contributing to the successful execution of initiatives.Independently develop on the fly solutions to engineering challenges presented in the field.

San Diego, California, United States

Independently prioritized and managed multiple tasks in a fast-paced service environment to ensure maximum customer satisfaction.Offered technical assistance troubleshooting issues with portable point of sale systems.Anticipated business and customer needs by monitoring inventory, observing trends, and taking proactive measures to prevent service gaps.

Kailua, Hawaii, United States

Within 6 months, promoted from busboy to server to bartender by demonstrating strong work ethic, responsibility and accountability, flexibility, composure in high pressure situations, and excellent customer service skills.Conducted training and guidance to new staff.

Diagnosed and repaired mechanical and proprietary software issues with specialized technical equipment.Created an automated software distribution process to ensure that proprietary software installed on devices was current.Managed shipping, receiving, and accounting of daily shipments of technical equipment and components.Delivered quality service and hardware/software support to a national customer base.

Modernized network infrastructure installing 750+ CAT-6 network drops, running multimode fiber to interconnect wiring closets, and assisting in the deployment and configuration of HP Aruba switches.Supported the secure installation and optimization of a district-wide wireless mesh network using HP Aruba devices, improving the user experience for BYOD through the implementation of a secure VLAN architecture, segmenting the network into public and private access pools.With permission, utilized ethical hacking protocols and Kali Linux to recover lost enterprise wireless network passwords saving the district thousands of dollars in time and professional services.Administered just-in-time service and support to over 1500 faculty and students.Conducted research and testing of new applications and policies to improve the Google Workspace experience as part of a district-wide 1:1 Chromebook program.

Computer Science

Bachelor Of Science - Bs, Computer Science