End-to-End management of key pursuits alongside CEO & VP of Client Solutions. Data-Driven Proposal Assembly, Routine Client Interface to determine and create Best-Fit, First-Class Solutions. Deal Management from Inception to Close.

Proudly serving North Carolina, South Carolina, Georgia, and Virginia by providing fully-managed Voice & Data Connections, VoIP/SIP Trunking & Hosting, 24/7/365 Network Management & Monitoring, TEM Service, Digital Signage/Media, and more.

o Utilized HubSpot CRM Sales Software to input client data and update past, existing, and future client and deal notes; acted as resident troubleshooter for entire Sales Staff o Invoice breakdown in order to assess potential savings for prospective customers o Developed custom proposals for potential clients o Worked closely with sales team to aid in recording client information prior to & post sales callo Helped manage the process of obtaining renewals from top accounts (Created agreements, reached out by phone, email)

o Developed extensive product knowledge of Enterprise Protection Productso Built rapport and relationships with customerso Wrote up rental tickets & took reservations in-person and over the phoneo Problem solved in-person and over the phone, o Provided excellent customer service, helped my branch reach and exceed customer service and sales goals o Drove customers to and from branch & detailed cars o Pacticed 'fact-finding' in order to determine how to meet the needs of the customer more effectively, developed my sales pitch with the help of upper-level management, attended multiple sales/customer service trainings hosted by senior level management

o Providing excellent customer service and the Polo Ralph Lauren experience for all customerso Helping customers build their outfits by fact-finding in regard to their personal styleo Taking inventory of store o Helping store meet weekly/monthly sales goals

o Provided an annual increase of over $6,000 (and counting) for the fraternity (even with a small alumni base)o Cold-called & built rapport with alumnio Scheduled meetings with alumni to deliver pitches and build relationshipso Pitch development, spreadsheet management, donor relationship management

o Acted as leader and role model to middle school aged children. o Communicated daily with fellow counselors, supervisors, and parentso Developed skills in teamwork with fellow counselors as we led children through daily activitieso Received training and certifications in First-Aid & CPR

o Assisted pharmacists in filling prescriptions and packaging them for customerso Consistently handled, counted, and compounded drugs/medicineso Received state Pharmacy Technician Certificationo Worked as a clerk within the pharmacy, communicated effectively with customers