Hunter Herrera Email & Phone Number

Santa Monica, CA, US

Beverly Hills, California, United States

Los Angeles, California, United States

Rockwall, Texas, United States

• Documented and collected patient data in Remedly to maintain accuracy and security.
• Abided by state and federal healthcare guidelines and laws and reported non-compliance issues.
• Maintained efficient surgery schedule by monitoring daily activities and resolving potential conflicts.
• Excelled at building rapport to address patient problems and needs resulting in overall trust and patient retention.
• Counseled patient about personal financial responsibility and collaborated with billing to resolve patient accounts.
• Collaborated with patient, referring physician and surgical specialist to coordinate pre- and post-operative care for surgical procedures.

Dallas, Texas, United States

• Acted as main point of contact for patients, doctors and facility staff by closely reviewing medical charts and maintaining high levels of communication.
• Monitored ongoing care and proactively corrected problems.
• Maintained confidentiality of patient data and condition at all times to safeguard health information.
• Educated patients by explaining preparation instructions for upcoming procedures and tests.
• Met with patients and families to discuss care and plan of action for future.
• Worked closely with patients to deliver excellent and direct individualized patient care.

Dallas, Texas, United States

• Collaborated on retail operations with Expert Client Advisor, including offering feedback from customers and improvement recommendations.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Engaged with customers to effectively build rapport and lasting relationships.