● Installed, monitored, maintained, and optimized all production server hardware and software in the cleared cloud environment● Provided escalated technical support for complex technical issues which included leading problem management cases andproviding management status● Coordinated escalated support cases and led appropriate internal technical resources and/or third-party vendors to resolutionand coordinated a storage infrastructure of Oracle system and database appliances● Responsible for Oracle production environments; assisted with server operating system and application upgrades, bug fixes,and patching; worked on standardization projects for both hardware and software

● Led training and operations for cryptologic and signals analysis while maintaining knowledge of changing government legal standards as they pertain to intelligence collection and implementation of equipment

● Provided detection, correlation, identification, network intrusions, malware, software/hardware vulnerabilities, and characterization of questionable cyber activity● Created internal reports of network events, intrusions, and threat conditions● Provided support for Cyber Defensive Operation Center (CDOC) or Crisis Action Team (CAT) events● Possessed detailed knowledge of advanced threat analysis technology in areas of telecommunications, IT, and cyber-warfare

● Setup, employment, and troubleshooting of various intelligence systems while utilizing specific database tools● Displayed expertise in next-generation technologies and geolocation systems to direct assets and fulfill customer requirements

● Tested, maintained, and fielded equipment in real-time operations for Special Operations elements● SME on SIGINT and EW collection platforms, incorporating both logical and physical network architectures for operational use

● In charge of technical intelligence collection systems and their maintenance/fielding including Field Service Representatives● Managed intelligence mission with 38 contract analysts, linguists, and military personnel

● Managed data flow from intelligence systems to customers and forward deployed units● Analyzed metadata, target research, and RF data to meet customer requirements

● Conducted analysis of digital network data for target continuity and development● Conducted trend analysis on target activities, technologies, and communications to determine patterns