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Rodrigo Caldas Email & Phone Number
Head of CX, Community and Fraud Prevention
at
Gazeus Games
1 work email found
@gazeus.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Head of CX, Community and Fraud Prevention
Location
Rio De Janeiro, Rio De Janeiro, Brazil
Company size
Who is Rodrigo Caldas? Overview
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Quick answer
Rodrigo Caldas is listed as Head of CX, Community and Fraud Prevention at Gazeus Games, a company with 74 employees, based in Rio De Janeiro, Rio De Janeiro, Brazil. AeroLeads shows a work email signal at gazeus.com and a matched LinkedIn profile for Rodrigo Caldas.
Rodrigo Caldas previously worked as Head of CX, Community & Fraud Prevention at Gazeus Games and Gerente de Atendimento & Pós-Vendas at Helpsaúde. Rodrigo Caldas holds Bacharel, Publicidade, Propaganda E Marketing from Universidade Gama Filho.
Company email context
Email format at Gazeus Games
This section adds company-level context without repeating Rodrigo Caldas's masked contact details.
{first_initial}{last}@gazeus.com
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AeroLeads found 1 current-domain work email signal for Rodrigo Caldas. Compare company email patterns before reaching out.
Profile bio
About Rodrigo Caldas
Sólida experiência (+ de 20 anos) nos setores de Atendimento, Comunicação/Relacionamento, Produto e Mídias Sociais com destaque em Internet Business (Conteúdo, Criação e Implementação de Projetos). Expertise em Gestão e Treinamento de Equipes com foco na otimização de resultados, retenção e satisfação de clientes.
Current workplace
Rodrigo Caldas's current company
Company context helps verify the profile and gives searchers a useful next step.
Gazeus Games
6 roles
Rodrigo Caldas work experience
A career timeline built from the work history available for this profile.
Head Of Cx, Community & Fraud Prevention
CurrentAperfeiçoei a área de atendimento ao usuário (CX & CS), definindo KPI's, elaborando reports, otimizando processos e aplicando treinamentos regulares de equipe. Implementei o Zendesk e hoje trabalhamos com médias de 98% 'CSAT Score e NPS' de satisfação ao cliente, 96% de one-touched-tickets e SLA excepcional de 6h para resolução total. Sou responsável pela.
Aug 2013 - Present
Gerente De Atendimento & Pós-Vendas
Gestão dos sistemas Desk, Pidgin e Olark. Responsável pela criação e definição dos processos aplicados ao setor de Atendimento, gestão de equipe, retenção e orientação de clientes, mídias sociais - Facebook, elaboração de roteiros para atendimento online e telefônico, fluxogramas, relatórios, definições de metas & KPI's e otimização dos serviços dedicados.
Mar 2013 - Aug 2013
Coordenador De Atendimento Brasil/Latam & Product Owner Of Confiômetro.Com
Buscapé
Aperfeiçoei a área de atendimento ao usuário na América Latina, criei e implementei projetos como: Confiômetro, Buscapé Protege, e-bit Ajuda, gestão dos sistemas OTRS e LivePerson (+ de 16 mil atendimentos/mês) com média de 82% de satisfação. Foco em usabilidade e navegação, responsável pela comunicação com o cliente - Facebook e Twitter, elaboração de.
Nov 2002 - Feb 2013
Atendimento
Controle e atualização do conteúdo do site, bem como verificação de imagens e de banco de dados, contato com usuários através de e-mails e elaboração e apresentação de relatórios mensais sobre os dados obtidos.
Jun 2001 - Oct 2002
Atendimento
Vendas, coordenação de equipe e criação de novos projetos para o Setor Educacional.
Mar 2000 - Apr 2001
Team & coworkers
Colleagues at Gazeus Games
Other employees you can reach at gazeus.com. View company contacts for 74 employees →
DI
Daian Ituriaçu
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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MA
Matheus Antunes Corinos Lima
Colleague at Gazeus Games
Brasília, Federal District, Brazil, Brazil
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RA
Raissa Alves
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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RD
Renan Dos Santos Frota
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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CB
Cláutenes Batista
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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YM
Yuri Musachio
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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WL
Winnie Lim
Colleague at Gazeus Games
Phnom Penh, Cambodia, Cambodia
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RD
Rafael Das Mercês
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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VW
Victor Wolkers
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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LG
Licia Gazeus
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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Daian Ituriaçu
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
View →
MA
Matheus Antunes Corinos Lima
Colleague at Gazeus Games
Brasília, Federal District, Brazil, Brazil
View →
RA
Raissa Alves
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
View →
RD
Renan Dos Santos Frota
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
View →
CB
Cláutenes Batista
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
View →
YM
Yuri Musachio
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
View →
WL
Winnie Lim
Colleague at Gazeus Games
Phnom Penh, Cambodia, Cambodia
View →
RD
Rafael Das Mercês
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
View →
VW
Victor Wolkers
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
View →
LG
Licia Gazeus
Colleague at Gazeus Games
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
View →
1 education record
Rodrigo Caldas education
FAQ
Frequently asked questions about Rodrigo Caldas
Quick answers generated from the profile data available on this page.
What company does Rodrigo Caldas work for?
Rodrigo Caldas works for Gazeus Games.
What is Rodrigo Caldas's role at Gazeus Games?
Rodrigo Caldas is listed as Head of CX, Community and Fraud Prevention at Gazeus Games.
What is Rodrigo Caldas's email address?
AeroLeads has found 1 work email signal at @gazeus.com for Rodrigo Caldas at Gazeus Games.
Where is Rodrigo Caldas based?
Rodrigo Caldas is based in Rio De Janeiro, Rio De Janeiro, Brazil while working with Gazeus Games.
What companies has Rodrigo Caldas worked for?
Rodrigo Caldas has worked for Gazeus Games, Helpsaúde, Buscapé, Bondfaro.Com, and Folha Dirigida.
Who are Rodrigo Caldas's colleagues at Gazeus Games?
Rodrigo Caldas's colleagues at Gazeus Games include Daian Ituriaçu, Matheus Antunes Corinos Lima, Raissa Alves, Renan Dos Santos Frota, and Cláutenes Batista.
How can I contact Rodrigo Caldas?
You can use AeroLeads to view verified contact signals for Rodrigo Caldas at Gazeus Games, including work email, phone, and LinkedIn data when available.
What schools did Rodrigo Caldas attend?
Rodrigo Caldas holds Bacharel, Publicidade, Propaganda E Marketing from Universidade Gama Filho.
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