Mark Carvalho Email & Phone Number

Kitchener, On, Ca

Toronto, Ontario, Canada

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

Stratford, Ontario, Canada

• Led an IT team of five people in the design, planning, construction, and migration to a new data center; the process included, liaising with trades/architects, networking setup, security, infrastructure, power, cooling, and UPS sizing• Designed, proposed, and provisioned a Hyper-V environment for OT infrastructure to replace aging physical hardware and provide room for growing demands for scalability, redundancy, and availability; VMs consisted of file, application, backup, monitoring, and DCs• Remodeled ProxMox architecture to segment roles (client/corosync/storage); increased the overall performance and throughput to mission-critical applications• Designed and implemented an enterprise-wide backup solution using veeam to provide reliable backups and restores• Led the installation, configuration, and management of network equipment refreshes (Cisco ASR 920/ ISR 4331 routers, Aruba 3810M & Cisco 6509-E/9200L switches, Sonicwall NSA 2650 firewalls, and redundant pfsense firewall) for the purpose of replacing EOL/EOS infrastructure• Cooperated with external vendors to design and implement a geographically diverse and redundant WAN connection to the corporate office• Applied security best practices: MFA, LAPS, SMB signing, 802.1X wired/wireless, IPS; disabled insecure protocols (LM, SMBv1, NTLMv1, NETBIOS, Telnet, SSHv1, TLS1.0/1.1); removed local admin rights, accounts with Domain Admin permissions, and default community strings• Leveraged SCCM for patch automation, OS deployment, software distribution, and asset inventory services to over 250 endpoints and created a corp Windows OS image to automate the installation of drivers, updates, and domain settings• Introduced a next-gen antivirus and EDR solution (CrowdStrike) to protect against viruses and suspicious activity

Mississauga, Ontario, Canada

• Introduced Cisco Nexus 9508 as our core switch in our primary DC and a Catalyst 4506 in our secondary DC• Replaced Cisco ASA 5505/10s to 5506-Xs for 60 branch offices/job sites and enforced image standardization, baseline configuration, & SourceFire• Designed Cisco UCS Mini/Nimble CS300 to support virtualization, storage, and a high-performance computation for an external client• Replaced Cisco ACE load balancers with Citrix NetScaler VMs to manage corporate websites and internal apps• Completed project with no downtime, an immediate spike in performance, and added layer 7 security through WAF• Designed Cisco Prime for inventory management, monitoring, alerting, and configuration backups; compliance of network components achieved through templates, image standardization through the automation of FW upgrades, and bulk iOS command uploads• Designed and configured Firepower, including malware and file policies, rules, blacklists, and devices• Provided design and configuration of 1Gbps Allstream Wavelength EPL connectivity between core and DR data centers; this solidified business continuity, improved DR preparedness, and enhanced SAN replication

Mississauga, Ontario, Canada

• Rollout & documentation of: Primavera P6, Citrix XenDesktop/XenApp, AutoDesk FlexLM, Nessus, Bid2Win, Cisco Prime, Solarwinds Orion, PCounter, AP Forensics, Papervision, Brainware, VMware View, Group Management Server• Leveraged Confluence to create internal team spaces to serve as the primary documentation and KBA repository• Led migration of all Win 2003 physical and virtual machines to Win 2008 R2/2012 prior to EOL status • Configured and deployed IBM PureFlex and EN4093R switches to house virtual infrastructure; migrated all VMs from legacy physical servers• Designed Solarwinds monitoring platform; nodes grouped by custom properties (platform, sev level, application, device type) and alerts created (disk, CPU, memory, interface utilization, DHCP scope, node/service/port status) • Designed Citrix XenApp/Desktop environment; configured web interface, Storefront, load balancing, and secure gateway for external access; acted as a key member in the move of the primary DC; organizing MPLS/BID connectivity, racks, cabling, wireless, and setup & testing of infrastructure

Mississauga, Ontario, Canada

Mississauga, On

Toronto, On

Toronto, On

Bachelor Of Commerce In Business Technology Management, Major: Enterprise Systems And Organization, Minor: Marketing

• Awarded an Entrance Scholarship based on academic achievement.

H.S. Diploma

• Honour Roll in all four years • Achieved the highest academic standing in Grade 11 History