Six Sigma, VLSS, NPS and AXIOM trained consultant with extensive background in wireless, sales and technology industries. SME in advanced solutions, supporting; SaaS, PaaS and IaaS platforms. Experienced in VPN, wireless and telephony service implementations as well as providing internal and external customer support, webinars and training for MDM, VOIP and Cloud solutions. Experienced in B2B operational roles which involved identifying opportunities via SFDC, developing strategies to manage stakeholders and project lifecycles to meet deliverables and set timelines. B2B Operations analytical tasks performed includes; monitoring performance, communicating complex and technical information as well as making decisions/recommendations that contribute to overall success of projects and programs. Strength in tracking, analyzing, preparing and implementing initiatives resulting in optimal productivity and/or KPI objectives.