Michael Miles
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Michael Miles Email & Phone Number

Lean Six Sigma, Agile, Waterfall, Project Manager at Ziply Fiber
Location: Greater Seattle Area, United States, United States 9 work roles 3 schools
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Current company
Role
Lean Six Sigma, Agile, Waterfall, Project Manager
Location
Greater Seattle Area, United States, United States
Company size

Who is Michael Miles? Overview

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Michael Miles is listed as Lean Six Sigma, Agile, Waterfall, Project Manager at Ziply Fiber, a company with 415 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Michael Miles.

Michael Miles previously worked as Project Manager at Ziply Fiber and Network Operations Center Team Lead at Ziply Fiber. Michael Miles holds Bachelor Of Business Administration - Bba, Information Technology Project Management, 3.90 from Strayer University.

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Email format at Ziply Fiber

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Ziply Fiber

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Profile bio

About Michael Miles

Six Sigma, VLSS, NPS and AXIOM trained consultant with extensive background in wireless, sales and technology industries. SME in advanced solutions, supporting; SaaS, PaaS and IaaS platforms. Experienced in VPN, wireless and telephony service implementations as well as providing internal and external customer support, webinars and training for MDM, VOIP and Cloud solutions. Experienced in B2B operational roles which involved identifying opportunities via SFDC, developing strategies to manage stakeholders and project lifecycles to meet deliverables and set timelines. B2B Operations analytical tasks performed includes; monitoring performance, communicating complex and technical information as well as making decisions/recommendations that contribute to overall success of projects and programs. Strength in tracking, analyzing, preparing and implementing initiatives resulting in optimal productivity and/or KPI objectives.

Current workplace

Michael Miles's current company

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Ziply Fiber
Ziply Fiber
Lean Six Sigma, Agile, Waterfall, Project Manager
kirkland, washington, united states
Website
Employees
415
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9 roles · 34 years

Michael Miles work experience

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Project Manager

Current

Greater Seattle Area

Responsible for managing the quality, on-budget and timely completion of all construction projects across residential and commercial segments. The day-to-day management of projects using project management tools, processes and methodologies to ensure projects are delivered on-time, on budget and with excellent quality. Serves as point of contact for.

Mar 2023 - Present

Network Operations Center Team Lead

Everett, WA

Team lead of the Centralized Operations Center. Responsible for work order project management, both capital and expense for all class of plant project types – BP, CO, OP, TO, TR AND EX which supports BAU, CIAC, CAF, METRO E and other key initiatives, once the project is approved to preparing the project for the closing team. Project management duties.

Nov 2019 - Mar 2023

Project Coordinator, Advanced Solutions

Bellevue, WA

As part of the B2B Operations team served as Project/Product Coordinator, Advanced Solutions SME working directly with Data and Sales teams to ensure successful execution/delivery of B2B strategic goals in growth, revenue and profitability. Managed IoT and M2M implementations within a project management process to ensure successful on time delivery.

Jun 2012 - Apr 2019

Supervisor, Business Government Customer Operations

Bellevue, WA

Creating, implementing, hiring and leading this new workgroup. Preparing, staffing and scheduling team activities. Coordinating/conducting communication and staff training sessions; evaluating employee performance; providing ongoing coaching and development; monthly and quarterly performance reviews.- Manage team of Business Solutions Specialists.

Mar 2011 - Jun 2012

Supervisor, Business Service Center

Bellevue, WA

- Coached, developed, and managed a team of business service coordinators. Ensured optimal productivity and quality customer satisfaction. Included evaluating employee performance and resolving escalated customer situations. - Partnered with contact center management team to better communicate and achieve center Key Performance Indicator goals. - Monitored.

2009 - Mar 2011

Supervisor, Customer Service

Bellevue, WA

- Communicated complex and technical information clearly and concisely to internal and external customers. - Utilized technical inclination to understand and explain processes and system capabilities to both internal and external customers.- Made decisions and recommendations that contribute to the overall success of projects and programs within care.

2004 - 2009 ~5 yrs

Coordinator, Customer Service

Bellevue, WA

- Day-to-day management of internal/external customer requests.- Effective troubleshooting utilizing systems which include; MTAS, MARS, EDR and ACSS.- Strong knowledge on all wireless data products and services- Ability to address internal/external customer concerns.

1998 - 2004 ~6 yrs

Airframe Apprentice

B.F. Goodrich Aerospace

Everett, Washington

- Inspect and maintain aircraft electrical systems, navigation systems, internal safety systems, engines, fuel, fuselage, wings and landing gear as well as the pilots’ personal safety gear.

1996 - 1997 ~1 yr

Petty Officer 3Rd Class

Alameda, California

1992 - 1996 ~4 yrs
Team & coworkers

Colleagues at Ziply Fiber

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3 education records

Michael Miles education

Bachelor Of Business Administration - Bba, Information Technology Project Management, 3.90

Activities and Societies: Summa Cum Laude, Honors ScholarConcentration in Project Management

Certificate, Network Engineering And Architecture

Uw Professional & Continuing Education

Activities and Societies: Case studies in media design and TCP/IP addressing/subnetting basic network security perimeter configuration.

FAQ

Frequently asked questions about Michael Miles

Quick answers generated from the profile data available on this page.

What company does Michael Miles work for?

Michael Miles works for Ziply Fiber.

What is Michael Miles's role at Ziply Fiber?

Michael Miles is listed as Lean Six Sigma, Agile, Waterfall, Project Manager at Ziply Fiber.

Where is Michael Miles based?

Michael Miles is based in Greater Seattle Area, United States, United States while working with Ziply Fiber.

What companies has Michael Miles worked for?

Michael Miles has worked for Ziply Fiber, Verizon Wireless, B.F. Goodrich Aerospace, and Us Navy.

Who are Michael Miles's colleagues at Ziply Fiber?

Michael Miles's colleagues at Ziply Fiber include Kurt Kuntz, Steve Weed, Jeff Simpson, Hawseen Williams, and Steven Tanabe.

How can I contact Michael Miles?

You can use AeroLeads to view verified contact signals for Michael Miles at Ziply Fiber, including work email, phone, and LinkedIn data when available.

What schools did Michael Miles attend?

Michael Miles holds Bachelor Of Business Administration - Bba, Information Technology Project Management, 3.90 from Strayer University.

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