As a Senior Manager in the NBD department, I excel in driving growth and fostering strong relationships with business partners. My responsibilities include:* Onboarding: Ensuring successful onboarding of new partners with strong communication skills and flexibility in travel.* Relationship Management: Managing and nurturing partner relationships to exceed sales quotas.* Market Targeting: Strategically targeting cluster markets and appointing partners for business growth.* Customer Understanding: Understanding customers' LTL/PTL needs and effectively communicating product offerings.* Portfolio Management: Managing a customer portfolio through personalized visits and onboarding new partners.* Client Communication: Providing accurate information on service features, pricing, and after-sales services to build strong relationships and reduce attrition.* Inquiry Handling: Addressing customer inquiries and guiding them to suitable solutions.* Sales Maximization: Maximizing sales opportunities within the existing customer base.* Reporting: Preparing and presenting weekly/monthly reports on sales achievements and predictions.* Continuous Learning: Developing knowledge of company products/services and maintaining commercial awareness to offer optimal solutions.

* Onboard key customers signed up by the Business Development Team.* Coordinate with the Customer, Bank, Business Development, and Operation Team to ensure thecompletion of onboarding within the defined TAT.* Complete various integrations and go live with the customers within the defined TAT.* Upsell and Cross-sell to the existing customers and expand the pie.* Sign-up referral business (Partnering ERP vendors).* Proactively take strategic initiatives to ring-fence existing customers with superior service.* Managed coporate accounts such as Delhi Jal Board, DPS, BHU Varanasi, IISER Mohali, etc.* Onboarded PGDAV College of Delhi University thru refence.

* Planned and achieved monthly business targets for new customer acquisition through alliance partners.* Led initiatives to drive and nurture alliance partners, focusing on lead generation.* Engaged with customer prospects, qualified leads, and scheduled calls and meetings for the sales team.* Actively participated in field events with alliance partners to enhance business development.* Tracked and managed all sales activities in the company’s CRM system, ensuring account information was updated regularly.* Prepared daily, weekly, and monthly reports for alliance partners to monitor progress and performance.* Spearheaded partner enablement, assisting alliance partners in onboarding their resources to Greytip's products and services.* Successfully closed major deals including FabHotels through HSBC Bank and Mitsubishi Chemical through TATA Nexarc.

* Generated SaaS-based business through HDFC Bank and IDFC Bank alliance.* Acquired new accounts by activating bank TIDs and presenting Qfix products (School ERP, eCommerce Portal) to educational institutes and retailers.* Coordinated with Bank MRMs and generated weekly leads.* Ensured successful solution implementation by coordinating with the back-end team.* Provided after-sales support and handled merchant queries and escalations.* Traveled across three states for product demonstrations and training for partners and clients.* Increased revenue by 16% MoM across three states during tenure.* On-boarded reputed colleges in Ahmedabad (LDCE, Nirma University, Shri HK Arts College).

- Managed the educational sector within the North Zone for Paytm, focusing on engaging with schools, colleges, coaching centers, and similar institutions.- Implemented strategies to acquire new clients by showcasing Paytm's range of solutions, including payment gateway services, QR code solutions, in-app student fee payment options, PPBL student debit cards, student insurance plans, and in-app advertising opportunities.- Utilized various channels such as yellow page websites, LinkedIn networking, client referrals, and partnerships with banks and ERP vendors to generate leads.- Conducted meetings and presentations with educational institutions, initiating discussions through calls or email proposals.- Organized and facilitated product demonstrations, seminars, and negotiations, ensuring seamless documentation throughout the process.- Provided comprehensive after-sales support and effectively managed any escalations that arose.- Successfully onboarded prestigious educational institutions such as Hansraj College and St. Stephens of Delhi University, as well as the entire network of Army Public Schools (in collaboration with DigiCampus ERP), Heritage School, St. Xavier's School (in partnership with Shaurya Software), and Cambridge School.

* Basic KRAs were of Retail store operations and billing operations.* Assigned in South-Extension Part-1, Signature store, South Delhi.* Assisting sales staff and demonstrating/selling 18 Karat dailywear jewellery on assigned counter.* Post sales getting customer feedback on paper feedback cards or reviews on Google business profile.* Managing back-office and logistic operations.