Siddhartha Gupta Email & Phone Number

Bengaluru, Ka, In

Noida, Uttar Pradesh, India

At EXL Services, I played a pivotal role across three different projects, where I took on leadership, technical, and functional responsibilities within cross-functional teams. My work spanned various aspects of project and process management, driving key initiatives that enhanced client outcomes. Key achievements include:-O2C KPI Enhancement: Improved end-to-end Order-to-Cash (O2C) KPI use cases through effective client engagement and comprehensive solution delivery.-Project Management: Managed a $250K+ project, successfully onboarding 150+ data fields across 20+ Salesforce CPQ instances by defining 15+ O2C KPIs.-Team Leadership: Monitored project deliverables and strategy across a team of 20+ members through iterative AGILE sprints, ensuring timely and quality results.-RPA Implementation: Implemented Robotic Process Automation (RPA) across 7+ US states to automate electronic verification processes for healthcare customers.-Technical Documentation: Translated complex business requirements into functional specifications, use cases, user stories, and workflow diagrams, ensuring clear communication and execution.-KPI Projections: Projected 15+ key metrics for customers by conducting primary and secondary research in the Managed Information (MI) industry.-Process Mining: Realized a business value of $2M for customers by implementing end-to-end process mining with Celonis, optimizing workflows and uncovering efficiencies.

Delhi, India

As a Product Management Intern at Karo Sambhav, I focused on understanding consumer behavior and identifying challenges in e-waste management. My key contributions included:- Consumer Behavior Survey: Surveyed 50+ respondents to understand their purchase and disposal behavior related to e-waste.- Secondary Research: Conducted extensive secondary research to gain insights into e-waste disposal trends among consumers.- STEEPV Analysis: Facilitated a STEEPV analysis to identify the blockers in e-waste management systems in India, helping to inform strategic decisions for improved e-waste handling.

Delhi, India

As a Product Operations Intern on a material planning project for Britannia, I collaborated with a team of 4 members to optimize inventory management and streamline ordering processes across multiple production plants in India. My contributions included:-Derived EOQ and Reorder Points: Calculated Economic Order Quantity (EOQ) and reorder points for 318 SKUs required across 15 plants situated throughout India.-Order Reduction: Successfully reduced the number of orders placed annually for bread polybags from 8,064 to 3,341.-Cost Savings: Achieved cost savings of over INR 5 lakhs across SKUs through efficient inventory management and analysis.-Inventory Analysis: Conducted a thorough inventory analysis of polybags worth over INR 3 lakhs, contributing to overall project success.

Bengaluru, Karnataka, India

At Walmart, I worked on retention strategies for an in-house payments app, focusing on enhancing user engagement and optimizing payment processes. My efforts led to significant improvements in customer retention and app performance. Key achievements include:- User Feedback Analysis: Analyzed over 300 app feedbacks and conducted 50+ user interviews to identify key features and gaps, driving targeted improvements.- CLTV Improvement: Secured a 28% increase in Customer Lifetime Value (CLTV) by performing a thorough gap analysis to enhance user flows.- Retention and Drop-Off Rate Optimization: Achieved a 15% decline in drop-off rates and a 50% increase in retention by optimizing bill payment touchpoints.- User Engagement: Developed more than 5 user engagement metrics and proposed in-store promotions to boost user incentives and overall engagement.- Business Process Analysis: Performed in-depth analysis of the B2C payments model, identifying key market trends and opportunities for growth.- Transaction Increase: Estimated an 11% increase in transactions by incorporating a rewards dashboard with A/B testing, enhancing user satisfaction and transaction volume.

Bengaluru Area, India

As a Consultant at o9 Solutions, I played a crucial role in demand planning, focusing on optimizing system performance and enhancing supply chain processes. My work involved collaborating with cross-functional teams to deliver impactful solutions for B2B platforms. Key achievements include:- System Performance Enhancement: Achieved a 14% improvement in system performance by streamlining workspaces using data-driven insights.- Performance Testing Leadership: Led the performance testing initiative, efficiently scaling up system performance with 10x data.- Supply Chain Optimization: Developed a system for supply planners on a B2B platform, effectively mitigating prominent supply shortages.- Batch Processing Optimization: Improved batch processing timings by 31% through iterative optimization of procedural processes.- What-If Scenario Configuration: Configured over 14 what-if scenarios, enabling customers to identify and address supply chain issues using analytical insights.- Stakeholder Management: Managed 10+ cross-functional stakeholders, ensuring efficient requirement analysis and timely feature deployment.- Technical Documentation: Prepared Business Requirement Documents (BRDs) for over 200 stakeholders, driving successful feature rollouts and bug resolutions.

Bengaluru Area, India

As a Project Trainee at ISRO, I contributed to the development of a Trajectory Prediction System for satellites. This involved implementing Long Short-Term Memory (LSTM) models and utilizing Machine Learning techniques to enhance the accuracy and reliability of satellite trajectory predictions.

Bengaluru Area, India

As one of the founders of Funkymaal.com, an apparel and gifting brand tailored to youth trends, I led product and project-related initiatives. My responsibilities included driving primary research and formulating product strategies to develop hypotheses for the Minimum Viable Product (MVP). Key achievements include:- Revenue Growth: Achieved over 500% growth in revenue within 3 months by successfully boosting bulk order sales.- Website Optimization: Increased website traffic by 8x and improved the conversion rate by 21% by identifying and overcoming key bottlenecks.- Product Strategy: Led primary research and formulated product strategy, which was crucial in developing and validating hypotheses for the MVP.

Pgd(Bm), Operations And Finance

Activities and Societies: Senior Executive Member - Prometheus (Product Management Committee) Treasurer - SportsCom

Bachelor Of Engineering - Be, Information Science/Studies, 8.69 Cgpa

Activities and Societies: Placement Co-ordinator for Department of ISE (batch of 2019)Electives chosen during engineering included Graph.

12Th Board, Mathematics, 94%

10Th Board Cbse, 9.6 Gpa