Ian May Email & Phone Number

- Managing Azure Hybrid Cloud Infrastructure: Led the design, deployment, and maintenance of an Azure hybrid cloud environment to ensure seamless functionality of critical network infrastructure components, including Virtual WANs (vWANs), Network Security Groups (NSGs), Application Security Groups (ASGs), and VPNs. - Integrating Azure Platform-as-a-Service (PaaS) resources such as Azure SQL, App Services, and Azure Functions into the existing on-premises and cloud-based architecture, ensuring high availability, scalability, and security.- Deploying Cloud Infrastructure Using Terraform: Automated the provisioning of cloud infrastructure using Infrastructure-as-Code (IaC) principles with Terraform. - Working with AzureDevOps Pipelines to deploy resources efficiently, manage code repositories, perform testing, and securely handle environment variables, significantly reducing manual configuration and improving deployment times- Developing Network Device Automation Systems: Spearheaded the development of a network automation framework leveraging Python, AzureDevOps CI/CD pipelines, and Netbox. Automated deployment processes for NETCAM/NETCAD automation across diverse network devices, including Cisco routers, Fortinet firewalls, and Cradlepoint wireless routers. - Improving configuration consistency and reducing provisioning device provisioning times, enhancing network reliability and operational efficiency.

Milwaukee County, Wisconsin, United States

- Worked as a Senior-level engineer responsible for the networking infrastructure of the County backbone, working with Cisco network devices, Palo Alto firewalls, and Cradlepoint LTE devices- Lead Azure Architectural initiatives to implement a Hybrid Cloud solution backbone adhering to Microsoft, Palo Alto, and general Zero Trust Cloud infrastructure best practices- Performed network analysis of existing infrastructure and providing automated solutions to better organize, interact with, and report on the current network infrastructure- Managed, maintained, and optimized NMS systems including Solarwinds, Netbox, ISE, and DNAC, with an emphasis on the Solarwinds suite for reporting and analysis- Performed automation tasks using the Python programming language, as well as utilizing YAML, JSON, Jinja2, and other templating languages as needed- Developed network topology maps through draw.io and Microsoft Visio, or automatically through network device crawls- Developed, defended, and implemented changes through an ITIL CAB environment

Milwaukee County, Wisconsin, United States

- Worked as a level 3 analyst responsible for the networking infrastructure of the County backbone, working with Cisco network devices and Palo Alto firewalls- Performed network analysis of existing infrastructure and providing automated solutions to better organize, interact with, and report on the current network infrastructure- Managed, maintained, and optimized NMS systems including Solarwinds, Netbox, ISE, and DNAC, with an emphasis on the Solarwinds suite for reporting and analysis- Performed automation tasks using the Python programming language, as well as utilizing YAML, JSON, Jinja2, and other templating languages as needed- Developed network topology maps through draw.io and Microsoft Visio, or automatically through network device crawls- Developed, defended, and implemented changes through an ITIL CAB environment

Wisconsin, United States

- Worked with the Account Mangers and VCIO acting as the technical subject matter expert in prospective client engagements.- Performed System Assessments, utilizing RMM tool configuration and deployment on the client network, physical review and documentation of the IT assets, as well as conducting in-person System Assessment review meetings.- Planned and lead the installation and configuration of all recommendations made during the System Assessment process. These include Windows Server, Hyper-V or VMWare, Exchange, SharePoint, Firewalls (SonicWall, Meraki and others), BDR Solutions (StorageCraft, Datto), Switching, Active Directory and Group Policy configuration, Cloud Services such as Office 365 and Azure and many others. This also includes the configuration of our RMM tool to monitor and alert on all critical client network components.- Worked with the Level 1 and Level 2 Help Desk teams to plan and implement the client management and maintenance plans that include Windows and 3rd party software patching, Line of Business application updates, A/V profiles and scan schedules, Workstation clean up, Active Directory management and all network documentation.- Acted as the Subject Matter Expert and work to resolve complex technical issues that are escalated from the level 1 and 2 Help Desk technicians.- Worked with the Account Managers and VCIO roles to prepare monthly and quarterly reports about the clients network health and performance, end user tickets and all client communications. Continuously working to align the clients IT needs with their business goals.

Santa Maria, California

- Managed a network infrastructure of more than 500 network devices including routers, switches, access points, UPS units, and firewalls across 55 unique sites, including 3 major geographical campuses and 1 Data Center. - Provided troubleshooting and diagnostics for Core, Distribution, and Access Layer equipment relating to networking issues, interacting with Cisco, Juniper, Aruba, Checkpoint, Ubiquiti, Cradlepoint, and Alcatel Lucent devices. - Worked with mission critical equipment in 24/7 availability environments. Utilized and implemented multiple layer 3 technologies such as OSPF, BGP, MPLS, QoS, as well as layer 2 technologies such as RSTP, PVST, MST, L2VPNs, 802.1q, and LAG protocols. - Interacted directly with customers across 23 unique departments, including their own IT personnel, as well as multiple vendors to provide resolute networking solutions.

- Configured, deployed, and troubleshot Cisco Catalyst 3560, 3750, Nexus 5k and 9k switches, Cisco 2900 and 3900 routers, and Cisco ASA 5505 and Palo Alto 3200 series firewalls. - Configured networking devices for increased security posture, implementing security protocols such as DHCP snooping, SSHv2, ACLs, and AAA security via TACACs. - Monitored and managed 200 geographically dispersed networking devices, including switches, routers, firewalls, and UPS’s, via SolarWinds, Palo Alto Panorama, and Aruba Clearpass. - Nullified security threats on all networked devices according to known CVEs via Arcsight and Qualys reporting tools. - Led standardization projects for printer deployments with an emphasis on network security.

Santa Maria, California

- Monitored and managed an ACT database, Windows 2008R2 Server with services including Active Directory, Group Policy, DNS, and DHCP. - Configured Netgear routers to provide network access to a small office, using wireless bridging to extend range. - Utilized SCCM to deploy Windows images to multiple devices simultaneously.