Ian Jackson Email & Phone Number

Charlotte, NC, US

* Lead branch operations by managing a team of rental associates, optimizing efficiency, and ensuring exceptional customer service, achieving top ESQi (Enterprise Service Quality Index) scores for customer loyalty and retention.* Drive fleet growth by analyzing market trends and customer needs, optimizing vehicle utilization, and coordinating acquisitions.

Charlotte, North Carolina, United States

* Support branch operations by optimizing daily processes, managing rental associates, and contributing to high ESQi scores and customer satisfaction.* Assist in fleet growth by analyzing demand, coordinating acquisitions, and ensuring optimal fleet utilization to boost profitability.* Collaborate on sales strategies with the Branch Manager to identify.

Charlotte, North Carolina Area

* Manage client accounts by developing strong relationships with corporate clients and local businesses, ensuring satisfaction and retention through personalized service and tailored rental solutions.* Enhance customer service by handling inquiries, resolving issues promptly, and delivering excellent support, contributing to improved ESQi scores and.

Charlotte, North Carolina Area

* Prepared for leadership roles by demonstrating the skills and competencies required for an Assistant Manager position, achieving recognition for readiness to transition into a management role.* Supported branch operations by assisting with daily administrative tasks, managing rental transactions, and ensuring smooth day-to-day functioning of the branch.*.

Charlotte, North Carolina Area

* Gained comprehensive branch experience by rotating through various departments, learning all aspects of branch operations including customer service, fleet management, and sales.* Developed leadership skills by supporting branch managers, overseeing daily operations, and leading a team of rental associates to ensure efficient branch performance and high.

Fayetteville, North Carolina

* Responsible for properties and units in the Fayetteville area. Monitor temporary and permanent living quarters for tenants. Coordinate activities to oversee proper maintenance, safety and cleanliness standards. * Work with operations to ensure service orders for living quarters are completed in a timely manner.Responsible for maintaining vacancy and.

Clarksville, Tennessee

* Responsible for helping assist in managing a 500 bed student housing property*Assists in establishing rental rate by surveying and comparing local rental rates; Conducts accountability checks, reports and resolves discrepancies. * Maintains building systems by contracting for maintenance services; supervising repairs.* Attract tenants to properties under.

Pembroke, North Carolina

* Established and maintained relationships with clients including prospective and current residents.* Performed daily administrative tasks such as recording, compiling, and filing property data.* Adhere to all fair housing guidelines and procedures.* Conducted background checks on prospective tenants to verify previous rental, employment, and criminal.

Pembroke, North Carolina

* Screened visitors and guests for entrance while providing excellent customer service* Filed and maintained logs and records