Operations Manager
CurrentLeadership of the Operational and Production teams responsible for Logistics, Production Workshops and Centralised Services for Western Region.Development and delivery of strategic projects for Western Region.Key achievements• Design, development and delivery of a business improvement program to improve operational efficiency including on-boarding, training, process improvement and system improvement.• Development and change of the organisational structure to better support customers.• Extensively engaged the workforce to understand responses to the organisational health survey and developed a strategic program of work to address areas of concern including business vision, objectives, performance management, development and succession planning and addressing system and process issues.• Strengthened the Health and Safety Culture through greater engagement of the team members in proactive safety activities.• Engaged and developed relationships with key customers to deliver increased value through wholistic tyre management.• Improved the reliability of equipment through better management of assets.